Juniper Mist Premium Analytics vs. Progress WhatsUp Gold

For an organization looking to get insights into what their users are experiencing as far as SLE while utilizing the network, Jupiter Mist Premium Analytics works great. The ease of use of [this] product is one of the best that I have seen. The ability to track so many areas of your wireless network becomes a great benefit in determining the overall needs of the entire network.

Incentivized

[Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold)] is good for what it is. An inexpensive but accurate monitor for alerting on systems and services. However, it is time consuming to configure, The GUI leaves a lot to be desired and the formatting for txt alerts stinks (I just use it now as an alert to check my email to view the actual alert.)

Incentivized

• Application Use Tracking
• Traffic by SSID
• SLE Tracking
• Data Usage
• Access Point Useage Tracking

Incentivized

• Easy to install and manage.
• While it does require a whole server with IIS and a SQL db it is low impact on resources but still quick to respond.
• Great for quick notifications about a server going above a configured resource threshold. We don't have to look at every server's resource utilization individually anymore.
• Quick and easy to setup a service up or down notification.

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• Homepage
• Application and Tools
• Knowledge Based Articles

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• While it is easy to get up and running, I know I could utilize the software better if I had some formal training on it. There are a wealth of features available, but I don't have time to learn them all in depth.
• The training classes offered are very expensive. I'd love it if IPSwitch offered some kind of reasonably priced training options.

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Not too much to support as it doesn't do that much.

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Juniper Mist Premium Analytics is very comparable to this other products. However, it provides much more details. We selected this product because it integrates with our network environment. We have Juniper switches and use the MIST AI system. Jupiter products are state of the art and make our jobs easier due to the ease of use and data that they provide.

Incentivized

WhatsUp Gold gives you a much better in-depth analysis and understanding of both your network and endpoint devices but the emphasis should be laid more on report generation. WhatsUp Gold has the ability to generate a report (e.g device uptime, bandwidth utilization, device health etc) and track events that took place even as low as 5 minutes ago.

Incentivized

• Growth
• Analytics
• Customer Satisfaction

Incentivized

• As I mentioned earlier, the monitoring of the external environment and uptime is a necessity. An hour down is a 1% loss of revenue per day which may not sound like much but in a million dollar company, that 1% is a huge chunk.
• The backup configuration has been very handy in turn around time for failed equipment. I did have a homegrown way of backing up configurations but had to check daily and verify every backup. This becomes very time consuming and a waste of company time.
• Only negative is the mapping. In the Cisco world CDP is a great way to map connections and they don't seem to do it that way.

Incentivized