Progress WhatsUp Gold

Score7.2 out of 10

67 Reviews and Ratings

What is Progress WhatsUp Gold?

WhatsUp Gold developed by Ipswitch (acquired by Progress Software May 2019) offers network performance monitoring and mapping. It supports core monitoring features, including automated workflows and network capacity planning, and monitors across hybrid environments.

Categories & Use Cases

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Matthew Garufi

Enterprise Architect in Information Technology at Seniorlink, Inc (501-1000 employees employees)

Pros

Inexpensive
Good support
Accurate alerting

Cons

Poor GUI
Long configuration time
Poor formatting for text alerts

Most Important Features

Its price (inexpensive)

Return on Investment

Its inexpensive but requires more man hours to configure

Other Software Used

ManageEngine ADManager Plus, Sumo Logic, eSentire

Joshua Van Camp View profile

Network Administration Supervisor in Information Technology at Gleaner Life Insurance Society (51-200 employees employees)

Pros

The depth of detail collected and accessible
The interface is clean
Upgrades are easy and straightforward

Cons

More wizards for beginning the utilization of new functionalities
The feature depth can be intimidating

Most Important Features

Scope of what it can monitor and alert on
Reporting
Value to organization compared to other products

Return on Investment

Quicker turnaround on seeing/visualizing networking issues
Alerting on certain types of events make responses quicker
Support of the product itself is straightforward once set up

Alternatives Considered

KACE Asset Management Appliance and Microsoft System Center

Other Software Used

KACE Systems Management Appliance (SMA), HPE SimpliVity (formerly OmniCube), Cisco Umbrella, Cisco Meraki Z3 Teleworker, Cohesity Helios

Shahab Razak View profile

Senior Network Architect in Information Technology at Finastra (5001-10,000 employees employees)

Pros

Network L2/L3 discovery
SNMP compatibility
Network mapping
Cloud visibility and monitoring
Log aggregation

Cons

Network performance monitoring
User interface gets more cumbersome as the network elements increase
Network mapping gets harder to use as the elements increase, and multilayered device elements cause confusion in the maps.

Most Important Features

Network discovery
SNMP compatibility
Alerting

Return on Investment

Reduced MTTR
Increased network visibility
Network visualization
Network baselines
Network element inventory

Alternatives Considered

SolarWinds Network Performance Monitor (NPM) and SolarWinds Network Device Monitor

Other Software Used

SolarWinds NetFlow Traffic Analyzer (NTA), SolarWinds Network Performance Monitor (NPM), SolarWinds IP Address Manager (IPAM)

John Glenn View profile

Network Operations Manager in Information Technology at Presbyterian Church (U.S.A.) (501-1000 employees employees)

Pros

Easy to install and manage.
While it does require a whole server with IIS and a SQL db it is low impact on resources but still quick to respond.
Great for quick notifications about a server going above a configured resource threshold. We don't have to look at every server's resource utilization individually anymore.
Quick and easy to setup a service up or down notification.

Cons

Sales staff can be a bit pushy in terms of selling more product than you need. This is not unique to What's Up but it can be a bit unwelcome once you have already purchased the product.
Updates could be a little easier but overall not too bad. Once or twice we have had to start over with a new server when upgrading to a major numbered revision.
IIS site can be a bit slow at times. This could just be our setup but I have noticed that it can be slow to respond during high traffic times. It does always respond and work properly but the wait time to move from screen to screen could be lower.

Return on Investment

It monitors what we need at an affordable price.
It's hard to put an ROI on a product we use for maintenance but we were able to consolidate another product into this and avoid an additional cost.
It does help our network staff streamline their daily processes and tasks but eliminating the need for individual checks.

Alternatives Considered

PagerDuty

Other Software Used

Cisco Meraki MS Switches, Cisco Meraki MX Firewalls, Cisco Meraki Wireless Access Point, Cisco Nexus, Cisco Umbrella

Reggie Pauling

Network Engineer in Information Technology at Compass Group (10,001+ employees employees)

Pros

Monitors update/down status of devices.
Sends alerts after a designated period of time.

Cons

It has no real feature set. It is just there to monitor device status up/down.

Return on Investment

If WUG is in use, IT professional would need another tool in combination with this to be sufficient as it doesn't do enough.

Alternatives Considered

PRTG Network Monitor and SolarWinds Network Device Monitor

ManageEngine OpManager

Nagios Core

PRTG Network Monitor

Zabbix

SolarWinds Network Performance Monitor (NPM)

Nagios XI

Progress WhatsUp Gold

What is Progress WhatsUp Gold?

Categories & Use Cases

Media

Reviews

WhatsUp Gold - Low priced monitoring software

Pros

Cons

Most Important Features

Return on Investment

Other Software Used