TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JustCall

    Score6.3 out of 10
    Small Businesses (1-50 employees)
    JustCall is a customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven SMS…

    $78

    per month for 2 users (minimum)

    Orum

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Orum is sales technology that allows users to plug AI into the sales process to accelerate top of funnel with good data and more conversations. It enables users to dial hands-free, multiple numbers in parallel, automate dispositions and call outcomes in a CRM, and speak with more prospective clients. With it, users don't need to wait for Voicemails, manually dial, or fumble with account research. Orum is designed to bring everything needed in front of sales reps, and connect users with target…N/A
    Pricing
    JustCallOrum
    Editions & Modules
    AI Communication Suite - Team
    $39
    per month per user (2 minimum)
    AI Communication Suite - Pro
    $69
    per month per user (2 minimum)
    AI Communication Suite - Pro Plus
    $109
    per month per user (2 minimum)
    Sales Suite - SalesPro
    Custom Pricing
    per year
    AI Communication Suite - Business
    Custom Pricing
    (10 user minimum)
    No answers on this topic
    Offerings
    Pricing Offerings
    JustCallOrum
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOutbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on the web-app or mobile app than to receive it over cellular network. Up to a 29% discount for an annual subscription.—
    More Pricing Information
    Features
    JustCallOrum
    Cloud PBX
    Comparison of Cloud PBX features of JustCall and Orum
    Feature
    JustCall
    4.7
    8 Ratings
    Orum
    -
    Ratings
    Multi-level Interactive Voice Response (IVR)3.38 Ratings00 Ratings
    Call reports5.08 Ratings00 Ratings
    Directory of employee names5.86 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of JustCall and Orum
    Feature
    JustCall
    6.1
    8 Ratings
    Orum
    -
    Ratings
    Answering rules5.88 Ratings00 Ratings
    Call recording5.87 Ratings00 Ratings
    Call park7.57 Ratings00 Ratings
    Call screening5.87 Ratings00 Ratings
    Message alerts5.87 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of JustCall and Orum
    Feature
    JustCall
    5.8
    7 Ratings
    Orum
    -
    Ratings
    Audio conferencing5.87 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of JustCall and Orum
    Feature
    JustCall
    5.8
    6 Ratings
    Orum
    -
    Ratings
    Mobile app for iOS5.85 Ratings00 Ratings
    Mobile app for Android5.86 Ratings00 Ratings
    Preview Dialer
    Comparison of Preview Dialer features of JustCall and Orum
    Feature
    JustCall
    -
    Ratings
    Orum
    8.0
    10 Ratings
    Contact preview00 Ratings8.210 Ratings
    Dialer-CRM integration00 Ratings7.810 Ratings
    Call notes & tags00 Ratings8.010 Ratings
    Automatic call logging00 Ratings8.010 Ratings
    Core Dialer
    Comparison of Core Dialer features of JustCall and Orum
    Feature
    JustCall
    -
    Ratings
    Orum
    7.6
    10 Ratings
    Outbound dialing00 Ratings8.010 Ratings
    Custom caller ID00 Ratings8.08 Ratings
    Click-to-call00 Ratings7.77 Ratings
    Recorded voicemail drop00 Ratings8.010 Ratings
    Dialer contact import00 Ratings7.28 Ratings
    Campaign & list management00 Ratings6.97 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of JustCall and Orum
    Feature
    JustCall
    -
    Ratings
    Orum
    7.4
    9 Ratings
    Follow-up calls00 Ratings6.98 Ratings
    Dialer reporting & analytics00 Ratings7.49 Ratings
    Dialer compliance00 Ratings7.98 Ratings
    User Ratings
    JustCallOrum
    Likelihood to Recommend
    5.8
    (8 ratings)
    8.7
    (10 ratings)
    Usability
    4.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (4 ratings)