TrustRadius: an HG Insights company

JustCall vs. Skype for Business / Lync (discontinued)

Save this comparison

Save this comparison

JustCall

21 Reviews and Ratings

Skype for Business / Lync (discontinued)

2,583 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JustCall

    Score6.3 out of 10
    Small Businesses (1-50 employees)
    		JustCall is a customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven SMS…

    $78

    per month for 2 users (minimum)

    Skype for Business / Lync (discontinued)

    Score8.7 out of 10
    		N/ASkype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.N/A
    Pricing
    JustCallSkype for Business / Lync (discontinued)
    Editions & Modules
    AI Communication Suite - Team
    $39
    per month per user (2 minimum)
    AI Communication Suite - Pro
    $69
    per month per user (2 minimum)
    AI Communication Suite - Pro Plus
    $109
    per month per user (2 minimum)
    Sales Suite - SalesPro
    Custom Pricing
    per year
    AI Communication Suite - Business
    Custom Pricing
    (10 user minimum)
    No answers on this topic
    Offerings
    Pricing Offerings
    JustCallSkype for Business / Lync (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOutbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on the web-app or mobile app than to receive it over cellular network. Up to a 29% discount for an annual subscription.—
    More Pricing Information
    Features
    JustCallSkype for Business / Lync (discontinued)
    Cloud PBX
    Comparison of Cloud PBX features of JustCall and Skype for Business / Lync (discontinued)
    Feature
    JustCall
    4.7
    8 Ratings
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Multi-level Interactive Voice Response (IVR)3.48 Ratings00 Ratings
    Call reports5.08 Ratings00 Ratings
    Directory of employee names5.96 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of JustCall and Skype for Business / Lync (discontinued)
    Feature
    JustCall
    6.2
    8 Ratings
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Answering rules5.98 Ratings00 Ratings
    Call recording5.97 Ratings00 Ratings
    Call park7.57 Ratings00 Ratings
    Call screening5.87 Ratings00 Ratings
    Message alerts5.97 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of JustCall and Skype for Business / Lync (discontinued)
    Feature
    JustCall
    5.8
    7 Ratings
    Skype for Business / Lync (discontinued)
    7.8
    1 Ratings
    Audio conferencing5.87 Ratings8.01 Ratings
    Video conferencing00 Ratings7.01 Ratings
    Video screen sharing00 Ratings8.01 Ratings
    Instant messaging00 Ratings8.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of JustCall and Skype for Business / Lync (discontinued)
    Feature
    JustCall
    5.8
    6 Ratings
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Mobile app for iOS5.85 Ratings00 Ratings
    Mobile app for Android5.86 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of JustCall and Skype for Business / Lync (discontinued)
    Feature
    JustCall
    -
    Ratings
    Skype for Business / Lync (discontinued)
    8.0
    195 Ratings
    High quality audio00 Ratings9.1191 Ratings
    High quality video00 Ratings9.0185 Ratings
    Low bandwidth requirements00 Ratings5.0181 Ratings
    Mobile support00 Ratings9.0146 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of JustCall and Skype for Business / Lync (discontinued)
    Feature
    JustCall
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.0
    191 Ratings
    Desktop sharing00 Ratings9.0191 Ratings
    Whiteboards00 Ratings5.0120 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of JustCall and Skype for Business / Lync (discontinued)
    Feature
    JustCall
    -
    Ratings
    Skype for Business / Lync (discontinued)
    9.3
    188 Ratings
    Calendar integration00 Ratings10.0174 Ratings
    Meeting initiation00 Ratings9.5182 Ratings
    Integrates with social media00 Ratings8.182 Ratings
    Record meetings / events00 Ratings9.0143 Ratings
    Slideshows00 Ratings10.0115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of JustCall and Skype for Business / Lync (discontinued)
    Feature
    JustCall
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.5
    173 Ratings
    Live chat00 Ratings8.5171 Ratings
    Audience polling00 Ratings7.094 Ratings
    Q&A00 Ratings7.094 Ratings
    Online Events Security
    Comparison of Online Events Security features of JustCall and Skype for Business / Lync (discontinued)
    Feature
    JustCall
    -
    Ratings
    Skype for Business / Lync (discontinued)
    6.8
    156 Ratings
    User authentication00 Ratings9.0142 Ratings
    Participant roles & permissions00 Ratings8.5148 Ratings
    Confidential attendee list00 Ratings3.0109 Ratings
    User Ratings
    JustCallSkype for Business / Lync (discontinued)
    Likelihood to Recommend
    5.8
    (8 ratings)
    8.4
    (198 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (7 ratings)
    Usability
    4.0
    (1 ratings)
    9.0
    (14 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (40 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (2 ratings)