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ADP TotalSource vs. Justworks

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP TotalSource

    Score4.9 out of 10
    N/AADP TotalSource is a professional employer organization (PEO) that provides strategic HR outsourcing. It includes services and technology to manage employee benefits, payroll, compliance, risk management, safety, and recruiting. Users have access to an online portal for things like self-service reporting, generating pay statements, and managing applicant resumes/interviews. Help from the service center and industry experts is available by phone.N/A

    Justworks

    Score5.7 out of 10
    N/AJustworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities on the user's behalf. With Justworks' group buying power, customers can get access to PEO health insurance and other perks at more affordable rates. The vendor states that as a…

    $59

    per month per user

    Pricing
    ADP TotalSourceJustworks
    Editions & Modules
    No answers on this topic
    Basic
    $59
    per month per user
    Plus
    $99
    per month per user
    Offerings
    Pricing Offerings
    ADP TotalSourceJustworks
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ADP TotalSourceJustworks
    Considered Both Products
    ADP
    Chose ADP TotalSource
    We moved over to Justworks and we're very happy. The on-boarding process was easy, the online platform is easy and it's half the cost of TotalSource.
    Incentivized
    Chose ADP TotalSource
    [I think that] all other options are about 100X better than ADP TotalSource. [I also think] ADP TotalSource is too comfortable and thinks they don't need to improve to be competitive. However, the reality is, competition is eating up their market. Some ADP staff, in particular, …
    Incentivized
    Justworks
    Chose Justworks
    Our review of alternatives concluded that ADP TotalSource is too expensive, too complex and lacks transparency, even for large companies. TriNet was much better, but post-acquisition it too has become less agile. Paychex isn't as comprehensive. There are literally dozens of …
    Incentivized
    Chose Justworks
    ADP was our previous PEO and, in my experience, they were old, clunky and never got back to us. In my opinion, the customer service was non-existent. Insperity was out of our budget but I think it is a good product. Paychex Flex was similar and I like their product for …
    Incentivized
    Chose Justworks
    Justworks is a much simpler platform with better pricing. I remember ADP's cost was tied to a certain percentage of the total payroll, which is not ideal if you have highly compensated employees. Though ADP offered more ancillary benefit options and group employee discounts, …
    Incentivized
    Chose Justworks
    ADP was too manual and required too much back and forth to get set up, Vensure and Sequoia One never replied in a timely manner.
    Incentivized
    Chose Justworks
    Justworks cost less administratively and offered better medical insurance options for the price.
    Incentivized
    Chose Justworks
    I find the user experience on JustWorks to be far better than ADP and TriNet. And the employee support wins hands down as well
    Incentivized
    Chose Justworks
    Justworks is a lot more user-friendly and their customer support is way better!
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    ADP TotalSourceJustworks
    Likelihood to Recommend
    1.0
    (16 ratings)
    4.5
    (58 ratings)
    Usability
    -
    (0 ratings)
    4.8
    (2 ratings)
    Support Rating
    3.3
    (3 ratings)
    9.7
    (8 ratings)