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Justworks vs. Paychex

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Justworks

92 Reviews and Ratings

Paychex

580 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Justworks

    Score5.7 out of 10
    		N/AJustworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities on the user's behalf. With Justworks' group buying power, customers can get access to PEO health insurance and other perks at more affordable rates. The vendor states that as a…

    $59

    per month per user

    Paychex

    Score5.1 out of 10
    		N/APaychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.

    $59

    per month/+$4 per employee

    Pricing
    JustworksPaychex
    Editions & Modules
    Basic
    $59
    per month per user
    Plus
    $99
    per month per user
    Paychex Go
    $59
    per month/+$4 per employee
    Paychex Flex Service
    Contact sales team
    Paychex Flex Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    JustworksPaychex
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    JustworksPaychex
    Considered Both Products
    Justworks
    Lonnie deMarco
    HR Operations Advisor / Fractional HR / Talent Aquisition in Human Resources at Greenworks Lending (Financial Services, 11-50 employees)
    Chose Justworks
    ADP was our previous PEO and, in my experience, they were old, clunky and never got back to us. In my opinion, the customer service was non-existent. Insperity was out of our budget but I think it is a good product. Paychex Flex was similar and I like their product for …
    Incentivized
    Christina Caruso
    HR Manager, Americas in Human Resources at Daniel Wellington (Retail, 51-200 employees)
    Chose Justworks
    Paychex's interface is outdated and challenging to navigate. Their customer support is challenging as they are such a big company, you often have to be transferred to another department before speaking with the appropriate person.
    Incentivized
    Verified User
    Chose Justworks
    Justworks is much easier to use and offers a better process and platform.
    Incentivized
    Paychex Inc.
    Lonnie deMarco
    HR Operations Advisor / Fractional HR / Talent Aquisition in Human Resources at Private (Non-profit Organization Management, 11-50 employees)
    Chose Paychex
    Paychex flex was selected prior to my client contracting me. However, I have had the opportunity with other clients to evaluate, implement and administrate other payroll providers. Out of the products I've used, Paychex flex is most like Justworks. Paychex Flex is …
    Incentivized
    Verified User
    Chose Paychex
    I didn't select Paychex, it was already in place when I joined the company and I'm getting us off them.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    JustworksPaychex
    Human Resource Management
    Comparison of Human Resource Management features of Justworks and Paychex
    Feature
    Justworks
    -
    Ratings
    Paychex
    7.3
    257 Ratings
    Employee demographic data00 Ratings7.2206 Ratings
    Employment history00 Ratings9.4230 Ratings
    Job profiles and administration00 Ratings9.0164 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings8.6161 Ratings
    Organizational charting00 Ratings1.01 Ratings
    Organization and location management00 Ratings9.2146 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings6.5137 Ratings
    Payroll Management
    Comparison of Payroll Management features of Justworks and Paychex
    Feature
    Justworks
    -
    Ratings
    Paychex
    9.3
    299 Ratings
    Pay calculation00 Ratings9.7282 Ratings
    Off-cycle/On-Demand payment00 Ratings8.4142 Ratings
    Benefit plan administration00 Ratings9.0164 Ratings
    Direct deposit files00 Ratings9.7281 Ratings
    Salary revision and increment management00 Ratings9.2200 Ratings
    Reimbursement management00 Ratings9.6111 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Justworks and Paychex
    Feature
    Justworks
    -
    Ratings
    Paychex
    8.7
    151 Ratings
    Approval workflow00 Ratings8.6107 Ratings
    Balance details00 Ratings8.8143 Ratings
    Annual carry-forward and encashment00 Ratings8.6117 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Justworks and Paychex
    Feature
    Justworks
    -
    Ratings
    Paychex
    8.7
    258 Ratings
    View and generate pay and benefit information00 Ratings9.1236 Ratings
    Update personal information00 Ratings8.3248 Ratings
    View company policy documentation00 Ratings9.8114 Ratings
    View job history00 Ratings7.4175 Ratings
    Asset Management
    Comparison of Asset Management features of Justworks and Paychex
    Feature
    Justworks
    -
    Ratings
    Paychex
    7.5
    41 Ratings
    Tracking of all physical assets00 Ratings7.541 Ratings
    HR Reporting
    Comparison of HR Reporting features of Justworks and Paychex
    Feature
    Justworks
    -
    Ratings
    Paychex
    7.0
    169 Ratings
    Report builder00 Ratings7.9139 Ratings
    Pre-built reports00 Ratings8.1159 Ratings
    Ability to combine HR data with external data00 Ratings5.086 Ratings
    Onboarding
    Comparison of Onboarding features of Justworks and Paychex
    Feature
    Justworks
    -
    Ratings
    Paychex
    6.9
    165 Ratings
    New hire portal00 Ratings7.4158 Ratings
    Manager tracking tools00 Ratings6.3101 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Justworks and Paychex
    Feature
    Justworks
    -
    Ratings
    Paychex
    7.9
    61 Ratings
    Job Requisition Management00 Ratings7.733 Ratings
    Company Website Posting00 Ratings9.331 Ratings
    Publish to Social Media00 Ratings7.224 Ratings
    Job Search Site Posting00 Ratings7.231 Ratings
    Duplicate Candidate Prevention00 Ratings8.030 Ratings
    Applicant Tracking00 Ratings8.035 Ratings
    Notifications and Alerts00 Ratings8.155 Ratings
    User Ratings
    JustworksPaychex
    Likelihood to Recommend
    4.5
    (58 ratings)
    5.2
    (309 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (42 ratings)
    Usability
    4.8
    (2 ratings)
    8.2
    (251 ratings)
    Availability
    -
    (0 ratings)
    7.3
    (11 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (11 ratings)
    Support Rating
    9.7
    (8 ratings)
    7.1
    (256 ratings)
    In-Person Training
    -
    (0 ratings)
    4.5
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.3
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.5
    (12 ratings)
    Configurability
    -
    (0 ratings)
    7.4
    (8 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (11 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (31 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.2
    (32 ratings)