Justworks vs. Sympa

Justworks

Sympa

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Justworks	Score 5.7 out of 10	N/A	Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities on the user's behalf. With Justworks' group buying power, customers can get access to PEO health insurance and other perks at more affordable rates. The vendor states that as a…	$59 per month per user
Sympa	Score 9.0 out of 10	N/A	Sympa is a powerful platform for building data-driven HR that supports your people. We're proud to serve more than 1000 multi-location, growth-focused customers of all sizes in 100+ countries.	N/A

Pricing

Justworks

Sympa

Editions & Modules

Basic: $59
per month per user
Plus: $99
per month per user

No answers on this topic

Offerings

Pricing Offerings
Justworks	Sympa
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Required

Additional Details

—

More Pricing Information

Community Pulse
	Justworks	Sympa
Considered Both Products	Justworks Lonnie deMarco HR Operations Advisor / Fractional HR / Talent Aquisition Chose Justworks ADP was our previous PEO and, in my experience, they were old, clunky and never got back to us. In my opinion, the customer service was non-existent. Insperity was out of our budget but I think it is a good product. Paychex flex was similar and I like their product for … Incentivized Helpful? Dallas Rainwater, CPA, PFS, APMA, MBA,BFATM COO (Chief Operating Officer) Chose Justworks We went with Justworks for the PEO aspect. Again, in my opinion, the payroll system is worse than others I've used. Incentivized Helpful? Verified User Anonymous Chose Justworks Justworks is a much simpler platform with better pricing. I remember ADP's cost was tied to a certain percentage of the total payroll, which is not ideal if you have highly compensated employees. Though ADP offered more ancillary benefit options and group employee discounts, … Incentivized Helpful? Verified User Anonymous Chose Justworks ADP was too manual and required too much back and forth to get set up, Vensure and Sequoia One never replied in a timely manner. Incentivized Helpful? DW Daryn Williams Product Owner Chose Justworks We like Justworks over Gusto for the simple reason that Justworks has better benefits offering for a company as small as us. It has turned out that Justworks also has been rolling out new features that we didn't know we wanted (like timecard integrations), and that has also … Incentivized Helpful? Verified User Anonymous Chose Justworks Justworks cost less administratively and offered better medical insurance options for the price. Incentivized Helpful? Chris Cardinal Principal Chose Justworks JustWorks is a full PEO rather than a simple payroll provider, and fairly tech forward. Their HR support is extremely good. Incentivized Helpful? Verified User Anonymous Chose Justworks I find the user experience on JustWorks to be far better than ADP and TriNet. And the employee support wins hands down as well Incentivized Helpful? MP Michael Pelzer COO (Chief Operating Officer) Chose Justworks We used paycor only for payroll, but even in this regard I felt it was inferior to Justworks. The key differentiator in my mind was customer support and user interface. Paycor support was difficult and rarely made exceptions. Their interface felt like a web 1.0 legacy software. Incentivized Helpful? Mike Englert Principal Chose Justworks Justworks is a lot more user-friendly and their customer support is way better! Incentivized Helpful? Douglas Hoenig Sr Sales Director Chose Justworks Justworks serves all the basic needs with less of the frills and bells and whistles that Insperity has. Insperity from my recollection, had a lot more of the non-essential frills that benefited employees, such as promotions and discounts for consumer products and services … Incentivized Helpful? Verified User Anonymous Chose Justworks NONE Incentivized Helpful? Melanie Drake E-Commerce Operations Specialist Chose Justworks Selecting Boomr wasn't my decision, but as a user, it's much more convenient then having to boot up a computer, log in, and then clock in. This, again, is especially true due to half of our team no longer working directly in our main office. Also, if for some reason the … Incentivized Helpful? MM Melissa McCormack Senior Manager Customer Experience Chose Justworks They are similar tools in what they do. Justworks is a little easier to navigate; Trinet does have the Time-off estimator. Justworks is a much better cost for a very comparable product. Incentivized Helpful? Nikki Steinmetz, aPHR Customer Success Manager Chose Justworks Justworks offers a more robust functionality than Gusto. The ability to track time off, manage pay stubs, distribute and manage benefits administration, and house a company-wide directory with key dates and information about each individual are all extremely helpful. Having a … Incentivized Helpful? Verified User Anonymous Chose Justworks Harvest allows employees to track their time but does not provide the same variety of features needed to manage a large number of users as Justworks. This includes managing benefits, payroll, and employee-required courses (such as Harassment Prevention). Furthermore, some … Incentivized Helpful? TH Travis Hill Inside Sales Chose Justworks Justworks offered better terms then Gusto. Incentivized Helpful? Christina Caruso HR Manager, Americas Chose Justworks Paychex's interface is outdated and challenging to navigate. Their customer support is challenging as they are such a big company, you often have to be transferred to another department before speaking with the appropriate person. Incentivized Helpful? Verified User Anonymous Chose Justworks JustWorks is similar to Zenefits but seems cleaner. It's not as robust but for such a small company it's perfect. Incentivized Helpful? Sascha Mayer CEO, Co-founder Chose Justworks I think the design interface of Justworks and easy to use dashboard is among the best software as a service I have engaged with. Incentivized Helpful? Verified User Anonymous Chose Justworks Justworks is much easier to use and offers a better process and platform. Incentivized Helpful? Verified User Anonymous Chose Justworks Justworks is cheaper, more intuitive, and easier to use than other tools. It has a clean interface, unlike Trinet which I have used at a previous company (3+ years ago). Trinet does provide better HR services through your account manager who is an HR specialist, unlike … Incentivized Helpful? Verified User Anonymous Chose Justworks JustWorks is MUCH easier to use. The user interface is light years ahead of TriNet. Though JustWorks has a smaller number of health insurance plans available, I found it easier to navigate their selections because of the 1-pagers they provide and because there weren't SO many … Incentivized Helpful? Jessica Oliver, PHR Manager of Human Resources Chose Justworks We switched from TriNet to JustWorks for a number of reasons. TriNet's platform was outdated and consistently used third-party sites. None of their reporting was correct, nothing was integrated and my employees had an extremely difficult time finding and accessing anything they … Incentivized Helpful? Michael Ly Co-Founder Chose Justworks JustWorks is a best in class system as well as PEO service. Incentivized Helpful?	Sympa No answer on this topic

Features

Justworks

Sympa

Human Resource Management

Comparison of Human Resource Management features of Product A and Product B
	Justworks - Ratings	Sympa 9.8 Ratings 22% above category average
Employee demographic data	00 Ratings	10.00 Ratings
Employment history	00 Ratings	10.00 Ratings
Job profiles and administration	00 Ratings	10.00 Ratings
Organizational charting	00 Ratings	10.00 Ratings
Organization and location management	00 Ratings	10.00 Ratings
Compliance data (COBRA, OSHA, etc.)	00 Ratings	9.00 Ratings

Leave and Attendance Management

Comparison of Leave and Attendance Management features of Product A and Product B
	Justworks - Ratings	Sympa 10.0 Ratings 22% above category average
Approval workflow	00 Ratings	10.00 Ratings
Balance details	00 Ratings	10.00 Ratings
Annual carry-forward and encashment	00 Ratings	10.00 Ratings

Employee Self Service

Comparison of Employee Self Service features of Product A and Product B
	Justworks - Ratings	Sympa 10.0 Ratings 21% above category average
View and generate pay and benefit information	00 Ratings	10.00 Ratings
Update personal information	00 Ratings	10.00 Ratings
View company policy documentation	00 Ratings	10.00 Ratings
View job history	00 Ratings	10.00 Ratings

Asset Management

Comparison of Asset Management features of Product A and Product B
	Justworks - Ratings	Sympa 10.0 Ratings 21% above category average
Tracking of all physical assets	00 Ratings	10.00 Ratings

Performance and Goals

Comparison of Performance and Goals features of Product A and Product B
	Justworks - Ratings	Sympa 10.0 Ratings 23% above category average
Corporate goal setting	00 Ratings	10.00 Ratings
Individual goal setting	00 Ratings	10.00 Ratings
Performance tracking	00 Ratings	10.00 Ratings

Performance Management

Comparison of Performance Management features of Product A and Product B
	Justworks - Ratings	Sympa 10.0 Ratings 24% above category average
Performance plans	00 Ratings	10.00 Ratings
Performance improvement plans	00 Ratings	10.00 Ratings
Review status tracking	00 Ratings	10.00 Ratings

Best Alternatives
	Justworks	Sympa
Small Businesses	Rippling Score 8.9 out of 10	Dayforce Powerpay Score 9.5 out of 10
Medium-sized Companies	Rippling Score 8.9 out of 10	Paypro Workforce Management Score 9.7 out of 10
Enterprises	No answers on this topic	PeopleStrong Score 9.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Justworks	Sympa
Likelihood to Recommend	4.5 (0 ratings)	9.0 (0 ratings)
Usability	4.8 (0 ratings)	- (0 ratings)
Support Rating	9.7 (0 ratings)	- (0 ratings)

User Testimonials
	Justworks	Sympa
Likelihood to Recommend	Overall, Justworks is a great platform to use to manage organization wide payroll, benefits (medical/dental/vision), and other misc. HR related services (401(k), life insurance, AD&D). The value Justworks brings to our organization greatly exceeds its cost, which I find very reasonable. I particularly love its customer service, which is fast, reliable, and helpful (By calling a number, you get connected directly to a customer service rep., no answer machines or need to press multiple buttons/selections to get to where you need). By implementing Justworks for our HR needs in the U.S., it greatly reduces the time I spent on HR administration duties while offering great benefits and HR services to our employees. Incentivized Verified User Anonymous Read full review	In my usage of Sympa, I find that it's very useful for onboarding, goal management, and organizational structure lookups. I haven't yet experienced any areas where it doesn't work well or isn't appropriate. We have many other software systems that work in tandem with Sympa. Incentivized Verified User Anonymous Read full review
Pros	The JustWorks platform is extremely user-friendly. Everything is built in with a seamless user experience. 9 times out of 10, if my employees are looking for something, it is right in front of them. JustWorks has amazing customer service. Every member of their team is equipped to answer any questions you may have. This is super helpful when you have an immediate need and can't get a hold of your Account Manager. They can look up your account, answer questions and relay the information to your Account Manager providing seamless communication. JustWorks did an outstanding job walking my employees through their initial set up process. While hesitant about switching insurance carries, our Account Manager was able to answer every question we had with transparency. They even made suggestions about rolling over deductibles that had already been met and gave important information about current healthcare providers being in network. Incentivized Jessica Oliver, PHR Manager of Human Resources Read full review	Customized interface. Global Org Chart/Employee lookup. Onboarding tasks. Updating and reviewing personal goals, quotas, and PDP. Incentivized Verified User Anonymous Read full review
Cons	More HR info in regards to compliance and resources for employees to stay in compliance (they have just started to do this with sexual harassment but more things like this would be great!) Better integrations with company holidays and timesheets. They have recently updated PTO to integrate so I'm hoping that company holidays would also be a feature added. Incentivized Stephanie Stewart HR and Recruiting Coordinator Read full review	Loading speeds have been a bit slow at points. Our customized interface is easy to use but beginning to feel a bit dated (could use a refresh). Minor user-interface features could be added to take it to the next level. Incentivized Verified User Anonymous Read full review
Usability	Justworks is a really good platform for payroll and even vendor payments. There are some areas of improvement that Justworks could make in the area of bulk processing, to decrease administrative time as well as reporting. There are no reports we currently use from the Justworks platform as we have not found them useful. Incentivized Verified User Anonymous Read full review	No answers on this topic
Support Rating	Justworks offers many different options for customer service. You can contact them via email, phone or Slack. They are quick to resolve issues and if your Account Manager is out of office, they have other Managers covering your account who are knowledgable and ready to support. They also have an office in New York, which makes their support even more localized. Incentivized Christina Caruso HR Manager, Americas Read full review	No answers on this topic
Alternatives Considered	ADP was our previous PEO and, in my experience, they were old, clunky and never got back to us. In my opinion, the customer service was non-existent. Insperity was out of our budget but I think it is a good product. Paychex Flex was similar and I like their product for payroll; however, we wanted to offer healthcare, commuter benefits and a 401k to employees and although Paychex is starting to offer those items through 3rd party providers, it wasn't as integrated of a solution as Justworks presented. Incentivized Lonnie deMarco HR Operations Advisor / Fractional HR / Talent Aquisition Read full review	No answers on this topic
Return on Investment	The tool is much cheaper than hiring an outsourced payroll provider (cheaper than other PEO). Cheaper than going to market for health insurance on our own. Manages all employment tax, etc. which is a huge help and would require additional resources to manage without Justworks. Incentivized Verified User Anonymous Read full review	Provides visibility to all things HR. On demand access so you don't need to wait on replies from HR. Incentivized Verified User Anonymous Read full review
ScreenShots	Justworks Screenshots	Sympa Screenshots