| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Kaseya VSA | Score7.7 out of 10 | N/A | Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts. | N/A |
 Pulseway | Score9.9 out of 10 | Mid-Size Companies (51-1,000 employees) | Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with… | $0.80 per month per installation |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | No hidden fees or contracts. Term-based discounts. | ||||||||||||||
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| Considered Both Products | Chose Kaseya VSA To me, once past the learning curve, it's much easier to use than ConnectWise. It's not something I have to constantly baby. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
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| Lived up to sales and marketing promises | ||
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| Implementation went as expected | ||
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| Kaseya VSA | Pulseway | |
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| Likelihood to Recommend | 8.0 | 8.0 |
| Likelihood to Renew | 10.0 | - |
| Usability | 8.0 | 10.0 |
| Support Rating | 5.5 | 9.6 |
