TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Keap

    Score5.9 out of 10
    N/AKeap is a small business-focused, comprehensive sales and marketing platform which combines basic contact management, CRM, marketing automation, and e-commerce capabilities into a single, subscription-based SaaS product.

    $199

    per month

    Nutshell

    Score8.9 out of 10
    N/ANutshell offers a CRM with contact management, calendar sync, click-to-call, and collaboration features.

    $20

    per user, per month

    Pricing
    KeapNutshell
    Editions & Modules
    Pro
    $199.00
    per month
    Max
    $289.00
    per month
    Max Classic
    Contact Us
    per year
    Starter
    $20
    per user, per month
    Pro
    $35
    per user, per month
    Pro+
    $70
    per user, per month
    Offerings
    Pricing Offerings
    KeapNutshell
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAll plans with 1 user and 500 contacts. The price is $30.00 for each additional user.—
    More Pricing Information
    Features
    KeapNutshell
    CRM Project Management
    Comparison of CRM Project Management features of Keap and Nutshell CRM
    Feature
    Keap
    7.7
    29 Ratings
    Nutshell CRM
    8.9
    10 Ratings
    Task management8.820 Ratings9.09 Ratings
    Billing and invoicing management7.416 Ratings00 Ratings
    Reporting7.127 Ratings8.87 Ratings
    Automated CRM activity logging6.41 Ratings00 Ratings
    Sales pipeline management9.11 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Keap and Nutshell CRM
    Feature
    Keap
    7.0
    150 Ratings
    Nutshell CRM
    -
    Ratings
    WYSIWYG email editor9.050 Ratings00 Ratings
    Dynamic content8.947 Ratings00 Ratings
    Landing pages5.9134 Ratings00 Ratings
    A/B testing6.410 Ratings00 Ratings
    Mobile optimization6.3124 Ratings00 Ratings
    Email deliverability reporting7.5149 Ratings00 Ratings
    List management8.4147 Ratings00 Ratings
    Triggered drip sequences9.049 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Keap and Nutshell CRM
    Feature
    Keap
    7.3
    151 Ratings
    Nutshell CRM
    -
    Ratings
    Lead nurturing automation7.5146 Ratings00 Ratings
    Lead scoring and grading6.2128 Ratings00 Ratings
    Data quality management6.7129 Ratings00 Ratings
    Automated sales alerts and tasks7.3138 Ratings00 Ratings
    Automated follow-ups9.11 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Keap and Nutshell CRM
    Feature
    Keap
    7.7
    89 Ratings
    Nutshell CRM
    -
    Ratings
    Calendaring8.388 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Keap and Nutshell CRM
    Feature
    Keap
    5.2
    148 Ratings
    Nutshell CRM
    -
    Ratings
    Dashboards7.255 Ratings00 Ratings
    Standard reports3.6144 Ratings00 Ratings
    Custom reports4.7136 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Keap and Nutshell CRM
    Feature
    Keap
    5.5
    142 Ratings
    Nutshell CRM
    -
    Ratings
    API4.7126 Ratings00 Ratings
    Role-based workflow & approvals6.4108 Ratings00 Ratings
    Customizability5.4138 Ratings00 Ratings
    Third-party software integrations7.31 Ratings00 Ratings
    Mobile app for sales & marketing automation5.51 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Keap and Nutshell CRM
    Feature
    Keap
    -
    Ratings
    Nutshell CRM
    5.6
    12 Ratings
    Customer data management / contact management00 Ratings6.011 Ratings
    Workflow management00 Ratings10.010 Ratings
    Territory management00 Ratings6.06 Ratings
    Opportunity management00 Ratings10.08 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings1.012 Ratings
    Quote & order management00 Ratings8.07 Ratings
    Interaction tracking00 Ratings1.010 Ratings
    Channel / partner relationship management00 Ratings3.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Keap and Nutshell CRM
    Feature
    Keap
    -
    Ratings
    Nutshell CRM
    8.8
    6 Ratings
    Case management00 Ratings9.75 Ratings
    Call center management00 Ratings8.04 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Keap and Nutshell CRM
    Feature
    Keap
    -
    Ratings
    Nutshell CRM
    5.0
    11 Ratings
    Lead management00 Ratings9.010 Ratings
    Email marketing00 Ratings1.09 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Keap and Nutshell CRM
    Feature
    Keap
    -
    Ratings
    Nutshell CRM
    8.1
    11 Ratings
    Forecasting00 Ratings8.08 Ratings
    Pipeline visualization00 Ratings7.810 Ratings
    Customizable reports00 Ratings8.610 Ratings
    Customization
    Comparison of Customization features of Keap and Nutshell CRM
    Feature
    Keap
    -
    Ratings
    Nutshell CRM
    8.3
    9 Ratings
    Custom fields00 Ratings8.09 Ratings
    Custom objects00 Ratings9.05 Ratings
    Scripting environment00 Ratings9.01 Ratings
    API for custom integration00 Ratings7.04 Ratings
    Security
    Comparison of Security features of Keap and Nutshell CRM
    Feature
    Keap
    -
    Ratings
    Nutshell CRM
    7.5
    2 Ratings
    Single sign-on capability00 Ratings9.01 Ratings
    Role-based user permissions00 Ratings6.01 Ratings
    Social CRM
    Comparison of Social CRM features of Keap and Nutshell CRM
    Feature
    Keap
    -
    Ratings
    Nutshell CRM
    7.5
    8 Ratings
    Social data00 Ratings7.08 Ratings
    Social engagement00 Ratings8.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Keap and Nutshell CRM
    Feature
    Keap
    -
    Ratings
    Nutshell CRM
    8.0
    1 Ratings
    Marketing automation00 Ratings8.01 Ratings
    Compensation management00 Ratings8.01 Ratings
    Platform
    Comparison of Platform features of Keap and Nutshell CRM
    Feature
    Keap
    -
    Ratings
    Nutshell CRM
    6.0
    12 Ratings
    Mobile access00 Ratings6.012 Ratings
    User Ratings
    KeapNutshell
    Likelihood to Recommend
    7.2
    (209 ratings)
    9.0
    (12 ratings)
    Likelihood to Renew
    9.0
    (40 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (26 ratings)
    7.0
    (2 ratings)
    Availability
    9.1
    (6 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (26 ratings)
    9.5
    (2 ratings)
    In-Person Training
    9.1
    (6 ratings)
    -
    (0 ratings)
    Online Training
    8.6
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (8 ratings)
    8.0
    (1 ratings)
    Configurability
    2.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    1.0
    (1 ratings)
    -
    (0 ratings)