Keap vs. Soffront CRM
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Keap | Score6 out of 10 | N/A | Keap is a small business-focused, comprehensive sales and marketing platform which combines basic contact management, CRM, marketing automation, and e-commerce capabilities into a single, subscription-based SaaS product. | $199 per month |
 Soffront CRM | Score7 out of 10 | Enterprise companies (1,001+ employees) | Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product… | $20 per month |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | All plans with 1 user and 500 contacts. The price is $30.00 for each additional user. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
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| CRM Project Management |
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| Email & Online Marketing |
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| Lead Management |
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| Campaign Management |
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| Reporting & Analytics |
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| Platform & Infrastructure |
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| Sales Force Automation |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Platform |
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| Keap | Soffront CRM | |
|---|---|---|
| Likelihood to Recommend | 7.2 | 7.0 |
| Likelihood to Renew | 9.0 | - |
| Usability | 9.0 | 8.0 |
| Availability | 9.1 | - |
| Performance | 9.1 | - |
| Support Rating | 9.0 | 7.0 |
| In-Person Training | 9.1 | - |
| Online Training | 8.6 | - |
| Implementation Rating | 8.0 | - |
| Configurability | 2.0 | - |
| Ease of integration | 1.0 | - |
| Product Scalability | 9.1 | - |
| Vendor post-sale | 6.0 | - |
| Vendor pre-sale | 1.0 | - |