| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Keap | Score6 out of 10 | N/A | Keap is a small business-focused, comprehensive sales and marketing platform which combines basic contact management, CRM, marketing automation, and e-commerce capabilities into a single, subscription-based SaaS product. | $199 per month |
 Sugar Sell (SugarCRM) | Score5.2 out of 10 | N/A | Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued. | $19 per month per user (3 users minimum, billed annually) |
| Keap | Sugar Sell (SugarCRM) | |||||||||||||||
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | All plans with 1 user and 500 contacts. The price is $30.00 for each additional user. | — | ||||||||||||||
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| Keap | Sugar Sell (SugarCRM) | |
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| Considered Both Products | Chose Keap This beats all the other issues out there with as close as you can get to all-in-one. Stop using Excel, contacts, mailchimp and Stripe.... get it all together. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Keap | Sugar Sell (SugarCRM) | |||||||||||||||||||||||||||||||
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| CRM Project Management |
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| Email & Online Marketing |
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| Lead Management |
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| Campaign Management |
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| Platform & Infrastructure |
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| Customization |
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| Keap | Sugar Sell (SugarCRM) | |
|---|---|---|
| Likelihood to Recommend | 7.2 | 2.0 |
| Likelihood to Renew | 9.0 | 8.2 |
| Usability | 9.0 | 3.0 |
| Availability | 9.1 | 10.0 |
| Performance | 9.1 | 10.0 |
| Support Rating | 9.0 | 9.1 |
| In-Person Training | 9.1 | 9.0 |
| Online Training | 8.6 | 8.0 |
| Implementation Rating | 8.0 | 9.0 |
| Configurability | 2.0 | 10.0 |
| Ease of integration | 1.0 | 10.0 |
| Product Scalability | 9.1 | 9.0 |
| Vendor post-sale | 6.0 | 9.0 |
| Vendor pre-sale | 1.0 | 9.0 |
