Keen IO vs. Twilio Segment

Keen IO

6 Reviews and Ratings

Twilio Segment

102 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Keen IO	Score6.9 out of 10	N/A	Keen (or keen.io) is an embedded analytics tool from the company of the same name headquartered in San Antonio, that is built an Apache Kafka and focuses on event data. Keen’s presentation library can be used to embed and deliver metrics within a UI.	N/A
Twilio Segment	Score8.3 out of 10	N/A	Segment is a customer data platform that helps engineering teams at companies like Tradesy, TIME, Inc., Gap, Lending Tree, PayPal, and Fender, etc., achieve time and cost savings on their data infrastructure, which was acquired by Twilio November 2020. The vendor says they also enable Product, BI, and Marketing teams to access 200+ tools (Mixpanel, Salesforce, Marketo, Redshift, etc.) to better understand and optimize customer preferences for growth— all integrations are pre-built and…	$120 per month

Pricing

Keen IO

Twilio Segment

No answers on this topic

Free: $0.00
Includes 1,000 visitors/mo
Team: $120.00
Includes 10,000 visitors/mo
Business: Contact Sales
Custom Volume

Pricing Offerings
Keen IO	Twilio Segment
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Community Pulse
Key User Insights
	Keen IO	Twilio Segment
Considered Both Products	Keen IO Shelby Bowden Graduate Research Assistant in Research & Development at Western Kentucky University (Higher Education, 1001-5000 employees) Chose Keen IO Overall I think Keen IO is generally easier to use and more friendly towards new or novice users than other platforms. If you are just looking for a quick and easy solution, Keen IO might be the way to go. The cost of obtaining the software is a con when compared to some other … Incentivized Helpful?	Twilio Manan Vora CEO and Founder in Product Management at Advensure (Computer Software, 1-10 employees) Chose Twilio Segment We tried to set up our entire data analytics process through these tools but there were some parts of the data capture, set-up, analytics that was missing with these tools. None of them could provide the ease of setting up with a complete picture of the data and analytics like … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Keen IO

Twilio Segment

Comparison of BI Standard Reporting features of Keen IO and Twilio Segment
Feature	Keen IO 6.3 3 Ratings	Twilio Segment - Ratings
Pixel Perfect reports	5.93 Ratings	00 Ratings
Customizable dashboards	7.43 Ratings	00 Ratings
Report Formatting Templates	5.53 Ratings	00 Ratings

Comparison of Ad-hoc Reporting features of Keen IO and Twilio Segment
Feature	Keen IO 6.1 2 Ratings	Twilio Segment - Ratings
Formatting capabilities	7.62 Ratings	00 Ratings
Report sharing and collaboration	6.62 Ratings	00 Ratings

Comparison of Data Discovery and Visualization features of Keen IO and Twilio Segment
Feature	Keen IO 7.0 3 Ratings	Twilio Segment - Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)	8.73 Ratings	00 Ratings
Location Analytics / Geographic Visualization	8.13 Ratings	00 Ratings
Predictive Analytics	4.22 Ratings	00 Ratings

Comparison of Access Control and Security features of Keen IO and Twilio Segment
Feature	Keen IO 4.7 3 Ratings	Twilio Segment - Ratings
Multi-User Support (named login)	4.13 Ratings	00 Ratings
Role-Based Security Model	5.42 Ratings	00 Ratings
Multiple Access Permission Levels (Create, Read, Delete)	4.43 Ratings	00 Ratings

Comparison of Application Program Interfaces (APIs) / Embedding features of Keen IO and Twilio Segment
Feature	Keen IO 6.9 3 Ratings	Twilio Segment - Ratings
REST API	4.83 Ratings	00 Ratings
Javascript API	9.02 Ratings	00 Ratings
iFrames	6.12 Ratings	00 Ratings
Java API	8.13 Ratings	00 Ratings
Customizable Platform (Open Source)	6.72 Ratings	00 Ratings

Comparison of Tag Management features of Keen IO and Twilio Segment
Feature	Keen IO - Ratings	Twilio Segment 7.6 2 Ratings
Tag library	00 Ratings	8.01 Ratings
Tag variable mapping	00 Ratings	8.01 Ratings
Ease of writing custom tags	00 Ratings	8.01 Ratings
Rules-driven tag execution	00 Ratings	7.01 Ratings
Tag performance monitoring	00 Ratings	7.01 Ratings
Page load times	00 Ratings	8.01 Ratings
Mobile app tagging	00 Ratings	7.01 Ratings
Library of JavaScript extensions	00 Ratings	7.52 Ratings

Comparison of Audience Segmentation & Targeting features of Keen IO and Twilio Segment
Feature	Keen IO - Ratings	Twilio Segment 7.6 2 Ratings
Standard visitor segmentation	00 Ratings	8.02 Ratings
Behavioral visitor segmentation	00 Ratings	7.52 Ratings
Traffic allocation control	00 Ratings	7.02 Ratings
Website personalization	00 Ratings	8.01 Ratings

Comparison of Customer Data Management features of Keen IO and Twilio Segment
Feature	Keen IO - Ratings	Twilio Segment 8.3 3 Ratings
Account Scoring	00 Ratings	8.52 Ratings
Customer Data Governance	00 Ratings	9.02 Ratings
Data Connectors	00 Ratings	8.73 Ratings
Data Enhancement	00 Ratings	8.02 Ratings
Data Ingestion	00 Ratings	8.73 Ratings
Data Storage	00 Ratings	8.52 Ratings
Data Visibility	00 Ratings	8.02 Ratings
Event Data	00 Ratings	8.02 Ratings
Identity Resolution	00 Ratings	7.52 Ratings

User Ratings
	Keen IO	Twilio Segment
Likelihood to Recommend	6.9 (3 ratings)	8.7 (21 ratings)
Support Rating	- (0 ratings)	7.7 (8 ratings)
Data Sharing and Collaboration	6.9 (3 ratings)	- (0 ratings)
Data Sources	5.5 (3 ratings)	- (0 ratings)