KeldairHR vs. Lever

I am not an HR expert, however the recruitment process has recently been given to me as a part of our marketing and communications efforts. As someone who is not a seasoned professional in the hiring process, Hyrell has been a godsend. It allows me to manage the process and screen applicants very easily, provides automated templates for different stages throughout the hiring process, and offers great reporting options to gain insight into the effectiveness of our efforts. For these reasons, I would say Hyrell is particularly well-suited for a small business where employees may have to wear several hats and may not necessarily be HR professionals

Managing pipeline and candidate communication is easy through lever. Keeping it all in one place allows the hiring teams to be in the loop real-time. The reporting is clunky and basic, however, and without a 3rd party tool, sourcing from the lever database is difficult. Also, it is very easy to have duplicate candidates since the alerts Lever gives are often incorrect

Incentivized

• Very accessible customer support - if I need help getting the posting the way I want it, they are there.
• Regularly scheduled training seminars - if you want to learn more about the program and its features, sign up.
• Responsive technical support - when I find glitches, they will work on it until they resolve it.

• Great integration: Keeps a list of Outlook email communication along with LinkedIn and other data sources
• Is fairly lively, not too much lag between screens even though it is looking through a lot of data.
• Has excellent reporting on how well each email message is working.

Incentivized

• Pre-built reports.
• Candidate profiles and ability for candidates to sign up for job alerts.
• No longer a "stream" on the main dashboard to provide an overview of everything occurring in all jobs. Now, we are required to go into each individual job for that stream. This is a change from the old system.

Incentivized

• It would be nice if we were provided a more detailed summary of why our referrals were not selected for a position.
• The feedback feature that interviewers can give on candidates is great, but it is sometimes hard to find again after completion.
• If there is a mobile version, better marketing/awareness on this would be helpful.

Incentivized

No Issues, and again, the Hyrell folks have lived up to what they said they would do at the beginning!

It is NOT OFTEN that one gets in marriage what one is promised in courtship. Our business relationship with Hyrell has proven to be on sound footing, as Hyrell lives up to what they state in their first meeting with a potential business partner.

It isn't difficult to use for the applicant processing, but [I feel] if you want to pull reports or use their tools, good luck!

I have never had an issue.

Consistent performance. Continuous software improvement. Excellent customer service.

I have never had to wait for response. Someone always speaks directly to me, sometimes more than once, and email follow-up keeps the issue in the field of vision until there is a resolution.

What support? - Add a ticket and get links to [I believe] their unhelpful user guide. Add a charge if you want better support - afterward just got those links faster...

Emily is great at explaining!

It worked well!

Ask for the help you need from your account representative and technical support. They are very helpful and easy to work with.

Hyrell was much easier to use, cheaper and the support from the team has been outstanding. When this was launched, we had each of our managers attend an online webinar. If they were unable to view this, then there have been monthly training sessions available as well as one-on-one help for the less techy folks in the company.

I think Lever stacks up fairly well and is right above the midpoint. iCIMS and Greenhouse provide a larger, more Enterprise style product for huge scale, so I'd put the two of them above Lever at this time, but we chose Lever over Greenhouse for a reason. I just don't know if we'd be able to scale to the size we'd want to long-term with their product suite. Compared to the others listed here, and many others, I would take Lever every time.

Incentivized

Hyrell has kept us moving, tracking and hiring strong candidates, even has we have moved from hiring 1 or 2 people a month to 3 or 4 a week! Great program, good features and fantastic supportl (Thanks, Emily!!!)

• My client has found very strong candidates much quicker than ever before. This has provided the foundations for the desired business growth.
• The quality of the candidates coming from this platform has energized the company. Recruiting can be a dull game for many managers, but with Hyrell they see it as opportunity to easily and quickly find the right candidate to help them achieve their goals.
• It has provided much more confidence to the company that they will be able to find the resources they need to successfully grow while they implement their business plan. It has enabled projects and plans to move forward to ready the company for its mission.

• We have an ATS now and did not have one before
• LinkedIn integration is better than others I've seen
• Spend too much time researching unhelpful user guides since their support is terrible
• Lots of frustration with post implementation support
• Integrations break, tools don't work and settings fail which could lead to other issues