Keybe vs. Sugar Sell (SugarCRM)
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Keybe | N/A | Small Businesses (1-50 employees) | Keybe is an AI Ecosystem Platform that aims to boost sales-forces performance. It starts by integrating a brand’s conversational channels so teams can answer all chats into a single tab. It’s also possible to connect as many agents (users) as required simultaneously. This way, once a person gets in touch with a business, it's created automatically in KB:’s CRM. A specific feature that allows the user to control the whole customer journey without acquiring other software. Create… | $0 per month per user |
Sugar Sell (SugarCRM) | Score5.2 out of 10 | N/A | Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued. | $19 per month per user (3 users minimum, billed annually) |
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| Entry-level Setup Fee | $299 one-time fee per installation | No setup fee | ||||||||||||||
| Additional Details | You can get an approximate monthly cost in our main page - prices. | — | ||||||||||||||
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| Sales Force Automation |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Integrations with 3rd-party Software |
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| Keybe | Sugar Sell (SugarCRM) | |
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| Likelihood to Recommend | - | 2.0 |
| Likelihood to Renew | - | 8.2 |
| Usability | - | 3.0 |
| Availability | - | 10.0 |
| Performance | - | 10.0 |
| Support Rating | - | 9.1 |
| In-Person Training | - | 9.0 |
| Online Training | - | 8.0 |
| Implementation Rating | - | 9.0 |
| Configurability | - | 10.0 |
| Ease of integration | - | 10.0 |
| Product Scalability | - | 9.0 |
| Vendor post-sale | - | 9.0 |
| Vendor pre-sale | - | 9.0 |