Khoros Communities vs. Nicereply
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Khoros Communities | Score8.2 out of 10 | Enterprise companies (1,001+ employees) | Khoros Communities is a fully-featured community platform, built for self-service support, education and collaboration. Organizations can host a vibrant space where customers can find answers, develop expertise, share experiences, and connect with their brand. | N/A |
 Nicereply | Score7 out of 10 | N/A | Nicereply is a customer satisfaction survey tool built for support teams. With it, users can create and send one-click surveys to measure Customer Satisfaction, Net Promoter Score & Customer Effort Score. Nicereply boasts users at hundreds of support teams at companies like Microsoft, Lenovo, Hubspot and Buffer , who use the solution to measure and improve the quality of their customer service. Measure Customer Satisfaction (CSAT), Net… | $39 Up to 3 agents and 100 responses / month |
| Khoros Communities | Nicereply | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Pricing is variable based on the needs of the customer. | All features All integrations Unlimited number of surveys Unlimited surveys sent | ||||||||||||||
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| Khoros Communities | Nicereply | |
|---|---|---|
| Likelihood to Recommend | 8.5 | - |
| Likelihood to Renew | 5.8 | - |
| Usability | 8.0 | - |
| Availability | 9.0 | - |
| Support Rating | 5.0 | - |
| In-Person Training | 9.1 | - |
| Online Training | 4.5 | - |
| Implementation Rating | 8.0 | - |
| Ease of integration | 9.0 | - |
| Product Scalability | 8.5 | - |