Khoros Communities vs. OPINATOR
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Khoros Communities | Score8.2 out of 10 | Enterprise companies (1,001+ employees) | Khoros Communities is a fully-featured community platform, built for self-service support, education and collaboration. Organizations can host a vibrant space where customers can find answers, develop expertise, share experiences, and connect with their brand. | N/A |
 OPINATOR | N/A | N/A | OPINATOR aims to connect businesses with people. Its Personalized CX Management platform promises to enable you to generate and manage customer interactions in a new, smarter, and more engaging way over every digital channel. According to the vendor, key benefits are: - boost engagement in VoC, NPS and CEM programs (up to 10X responses in some cases) - identify and reduce customer effort - get better insights. Companies and brands like BBVA, GAP, The North Face, ING… | N/A |
| Khoros Communities | OPINATOR | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | Pricing is variable based on the needs of the customer. | — | ||||||||||||||
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| Khoros Communities | OPINATOR | |
|---|---|---|
| Likelihood to Recommend | 8.5 | - |
| Likelihood to Renew | 5.8 | - |
| Usability | 8.0 | - |
| Availability | 9.0 | - |
| Support Rating | 5.0 | - |
| In-Person Training | 9.1 | - |
| Online Training | 4.5 | - |
| Implementation Rating | 8.0 | - |
| Ease of integration | 9.0 | - |
| Product Scalability | 8.5 | - |