Khoros Communities vs. PG Forsta HX Platform
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Khoros Communities | Score8.2 out of 10 | Enterprise companies (1,001+ employees) | Khoros Communities is a fully-featured community platform, built for self-service support, education and collaboration. Organizations can host a vibrant space where customers can find answers, develop expertise, share experiences, and connect with their brand. | N/A |
PG Forsta HX Platform | Score8 out of 10 | N/A | The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer. | N/A |
| Khoros Communities | PG Forsta HX Platform | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Pricing is variable based on the needs of the customer. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Khoros Communities | PG Forsta HX Platform | |
|---|---|---|
| Likelihood to Recommend | 8.5 | 9.0 |
| Likelihood to Renew | 5.8 | 9.0 |
| Usability | 8.0 | 7.1 |
| Availability | 9.0 | - |
| Support Rating | 5.0 | 8.0 |
| In-Person Training | 9.1 | - |
| Online Training | 4.5 | - |
| Implementation Rating | 8.0 | 9.0 |
| Ease of integration | 9.0 | - |
| Product Scalability | 8.5 | - |