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Khoros Communities vs. Verint Community

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Khoros Communities

    Score8.2 out of 10
    Enterprise companies (1,001+ employees)
    Khoros Communities is a fully-featured community platform, built for self-service support, education and collaboration. Organizations can host a vibrant space where customers can find answers, develop expertise, share experiences, and connect with their brand.N/A

    Verint Community

    Score9.9 out of 10
    N/AVerint Community (Telligent) is a community and collaboration software platform developed by Telligent Systems and was first released in 2004. Telligent's focus was on offering a platform that can be integrated and extended, but this requires technical expertise. Verint acquired Telligent in 2015.N/A
    Pricing
    Khoros CommunitiesVerint Community
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Khoros CommunitiesVerint Community
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsPricing is variable based on the needs of the customer.—
    More Pricing Information
    Community Pulse
    Khoros CommunitiesVerint Community
    Considered Both Products
    Khoros (Formerly Spredfast + Lithium)
    No answer on this topic
    Verint
    Chose Verint Community
    Verint Community has an open marketplace that has some really nice widgets and customizations that can come in handy for just about anything that we need. I feel that this platform needs a little bit more polish, especially for the reporting metrics. Also, lot of those widgets …
    Incentivized
    Chose Verint Community
    Verint Community was a lot more customisable than the other platforms we looked at, it was also one of the few that could be self-hosted (for us, we chose to deploy it in our own Azure environment).
    Incentivized
    Chose Verint Community
    Verint is easier to use, but we are able to grow our community without limitations. Pricing model is more competitive than the larger platform providers and the professional services and Support services are excellent.
    Incentivized
    Chose Verint Community
    Both Higher Logic and Khoros came in with very few benefits compared to Verint with a much higher price point, and potential for additional expenses. With Verint, we added some initial implementation services but were able to plainly see and understand any future financial …
    Incentivized
    Chose Verint Community
    We chose Verint because we are building a technical ecosystem of various technology platforms and needed an online community platform that would allow flexibility and scale as we grow. The open API was a big factor in the decision. We liked the pricing model and as our …
    Incentivized
    Chose Verint Community
    Verint Community scored significantly better in our RFI efforts than all the other platforms considered. Ultimately we also needed a platform that could be deployed on-premise on our own servers and Verint was able to easily deliver.
    Incentivized
    Chose Verint Community
    There are many different enterprise ready community platforms on the market, and each one has its own superpowers. The greatest strength Verint has to offer is the complete control a community leader has over the design of the community to build their vision with few …
    Incentivized
    Chose Verint Community
    As stated in my opening, Verint fulfilled all of our business needs and has the most robust out of the box functionality. Many of the other platforms require heavy customization for design and reporting. Telligent has a full library of drag and drop widgets and a theme studio …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    Khoros CommunitiesVerint Community
    Likelihood to Recommend
    8.5
    (94 ratings)
    10.0
    (31 ratings)
    Likelihood to Renew
    5.8
    (7 ratings)
    10.0
    (2 ratings)
    Usability
    8.0
    (3 ratings)
    7.5
    (8 ratings)
    Availability
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    5.0
    (5 ratings)
    10.0
    (6 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    4.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    9.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    9.0
    (2 ratings)
    7.0
    (1 ratings)
    Product Scalability
    8.5
    (85 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)