Khoros Communities vs. Verint Voice of the Customer
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Khoros Communities | Score8.2 out of 10 | Enterprise companies (1,001+ employees) | Khoros Communities is a fully-featured community platform, built for self-service support, education and collaboration. Organizations can host a vibrant space where customers can find answers, develop expertise, share experiences, and connect with their brand. | N/A |
 Verint Voice of the Customer | Score10 out of 10 | N/A | Verint® Experience Management™ empowers CX Leaders to optimize customer experiences in real-time. With Verint Experience Management, companies can listen everywhere, act immediately, and analyze. Verint offers prescriptive XM solutions across Web and Mobile, Enterprise-wide, and Location-Based experiences. | N/A |
| Khoros Communities | Verint Voice of the Customer | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Pricing is variable based on the needs of the customer. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Khoros Communities | Verint Voice of the Customer | |
|---|---|---|
| Likelihood to Recommend | 8.5 | 10.0 |
| Likelihood to Renew | 5.8 | 9.7 |
| Usability | 8.0 | 8.8 |
| Availability | 9.0 | - |
| Support Rating | 5.0 | 9.1 |
| In-Person Training | 9.1 | - |
| Online Training | 4.5 | - |
| Implementation Rating | 8.0 | - |
| Ease of integration | 9.0 | - |
| Product Scalability | 8.5 | - |