Khoros Social Media Management

Khoros Social Media Management

295 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Khoros Social Media Management	Score8 out of 10	Enterprise companies (1,001+ employees)	Khoros (Formerly Spredfast + Lithium) is a social media management platform. Key features include: Plan and Organize Social Campaigns, Manage Real-Time Engagement, and Learn and Prove Social Impact	N/A

Pricing

Khoros Social Media Management

No answers on this topic

Pricing Offerings
Khoros Social Media Management
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

Optional

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Community Pulse
Key User Insights
	Khoros Social Media Management
Considered Both Products	Khoros (Formerly Spredfast + Lithium) Verified User Chose Khoros Social Media Management I think Khoros Social Media Management is at the middle of platforms such as Sprinklr and Emplifi in the top, and Zoho Social at the bottom. I'd chose Khoros Social Media Management again for a middle-size to small-size company I work with, if their social media needs aren't … Incentivized Helpful? Verified User Chose Khoros Social Media Management This is the only software I used for social media tasks. Incentivized Helpful? Verified User Chose Khoros Social Media Management Sprout has more feature and more options for social networks. Incentivized Helpful? MRIDUL NIGAM Individual Contributor in Information Technology at KIET (Education Management, 1001-5000 employees) Chose Khoros Social Media Management The insights given by khoros are deep and relevant to the team. Also Khoros has a better user interface then SocialBee. Incentivized Helpful? Verified User Chose Khoros Social Media Management Sprout is much more user friendly and aesthetic. The mobile app is also much more useable. Incentivized Helpful? Verified User Chose Khoros Social Media Management I wasn't part of the selection process. Incentivized Helpful? Verified User Chose Khoros Social Media Management I have heard its cheaper, so for the price, it's a good return on Investment. Incentivized Helpful? Verified User Chose Khoros Social Media Management Khoros met a specific technical need that other vendors couldn't provide for us. However, in terms of interface and performance, my impression was that there was little difference between it and its closest competitors. Incentivized Helpful? Verified User Chose Khoros Social Media Management I like Later a lot because it lets us implement the link in bio and make Facebook + Instagram posts at the same time, which cuts time in half. Incentivized Helpful? margaux adams Senior Communications Advisor in Social Media at Blue Cross NC (Hospital & Health Care, 1001-5000 employees) Chose Khoros Social Media Management Far beyond the capabilities of social studio with reports and keeping up with the changing landscape and features on social Incentivized Helpful? Verified User Chose Khoros Social Media Management We have not used other tools. Incentivized Helpful? Verified User Chose Khoros Social Media Management Instead of using multiple platforms to schedule content, report, and moderate it is now all under one umbrella with Khoros. Incentivized Helpful? Ashley Keravuori Global Social Media Manager in Marketing at IQVIA (Pharmaceuticals, 10,001+ employees) Chose Khoros Social Media Management I wasn't involved with choosing Khoros. Incentivized Helpful? Benjamin D. Nicholson Social Media Manager in Marketing at The Social Lights (Marketing & Advertising, 51-200 employees) Chose Khoros Social Media Management On some accounts that I am on, I use Asana in place of Khoros marketing but I much prefer Khoros Marketing. I prefer Khoros Marketing over Asana because I can post directly (and schedule posts) on Khoros but not on Asana. Also, I can moderate directly on Khoros but not Asana. Incentivized Helpful? Stephen Hodson Senior Marketing Manager in Marketing at T. Rowe Price (Financial Services, 5001-10,000 employees) Chose Khoros Social Media Management I'm not part of the selection process Incentivized Helpful? Paul Cassange Global Social Media Manager in Corporate at SLB (Oil & Energy, 10,001+ employees) Chose Khoros Social Media Management Sprinklr proved to be a strong competitor when we initially looked at social media management platforms. However, the price point, complexity of implementation and of use were important contingency point where Khoros outperformed its competition by providing and simple to … Incentivized Helpful? Verified User Chose Khoros Social Media Management I've used a number of other Marketing software over my 13yrs of working in social media. I would say that Khoros stacks up relatively well against it's competitors. It may not be the number one but it suited our needs. Incentivized Helpful? Verified User Chose Khoros Social Media Management Khoros offers more specific labels for customer posts Incentivized Helpful? Verified User Chose Khoros Social Media Management I would say Khoros is among the better platforms I've evaluated, near the top of the pack. Incentivized Helpful? Caleb White Channel Manager in Marketing at IBM (Information Technology & Services, 10,001+ employees) Chose Khoros Social Media Management N/A Incentivized Helpful? Verified User Chose Khoros Social Media Management Khoros is by far the easiest to use Spinklr has more functions with ads for TWitter and you can keep track of budget easily on Sprinklr but it is an absolute MONSTER for the interface. I am a certified Sprinklr admin and I still have problems figuring stuff out. Hootsuite is … Incentivized Helpful? Verified User Chose Khoros Social Media Management only used Khoros (Spredfast) Incentivized Helpful? Verified User Chose Khoros Social Media Management We would prefer to have everything done under one software rather than having to switch between software because Khoros doesn't have everything we need. Incentivized Helpful? Henry Han Associate Director in Marketing at VMLY&R (Automotive, 10,001+ employees) Chose Khoros Social Media Management I would prefer Khoros over Sprinklr. For Opal, we believe it has a better content calendar mechanism and has more functions to CREATE content. Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

Khoros Social Media Management

Comparison of Listening/monitoring features of Khoros Social Media Management
Feature	Khoros Social Media Management 7.9 120 Ratings
Boolean keyword searches	9.093 Ratings
Filtering out noise/spam	6.9102 Ratings
Sentiment analysis	8.991 Ratings
Broad channel coverage	7.0113 Ratings

Comparison of Publishing features of Khoros Social Media Management
Feature	Khoros Social Media Management 8.6 151 Ratings
Content planning and scheduling	9.5149 Ratings
Audience targeting	8.0115 Ratings
Content optimization	9.09 Ratings
Workflow management	8.0133 Ratings

Comparison of Engagement features of Khoros Social Media Management
Feature	Khoros Social Media Management 8.8 116 Ratings
Automated routing and prioritization	8.594 Ratings
Customer interaction histories	8.0106 Ratings
Bulk actions	9.997 Ratings

Comparison of Marketing features of Khoros Social Media Management
Feature	Khoros Social Media Management 7.6 106 Ratings
Lead generation	8.050 Ratings
Content marketing	7.589 Ratings
Paid media management	7.12 Ratings
Campaigns and promotions	8.093 Ratings

Comparison of Channel coverage/integration features of Khoros Social Media Management
Feature	Khoros Social Media Management 7.5 150 Ratings
Twitter	8.0141 Ratings
Facebook	8.0146 Ratings
LinkedIn	6.0107 Ratings
Google+	9.018 Ratings
Instagram	8.5135 Ratings
Pinterest	6.048 Ratings
YouTube	7.333 Ratings

Comparison of Reporting/analytics features of Khoros Social Media Management
Feature	Khoros Social Media Management 8.9 134 Ratings
Campaign success analytics	8.5124 Ratings
Real-time tracking	9.4123 Ratings
Competitor analysis	8.979 Ratings

Comparison of Account management features of Khoros Social Media Management
Feature	Khoros Social Media Management 8.0 139 Ratings
Role-based user permissions & privileges	9.0135 Ratings
Mobile access	7.0114 Ratings

User Ratings
	Khoros Social Media Management
Likelihood to Recommend	8.0 (187 ratings)
Likelihood to Renew	8.0 (34 ratings)
Usability	8.5 (29 ratings)
Availability	9.7 (11 ratings)
Performance	8.0 (8 ratings)
Support Rating	7.7 (31 ratings)
In-Person Training	8.9 (7 ratings)
Online Training	6.0 (7 ratings)
Implementation Rating	7.7 (24 ratings)
Ease of integration	5.5 (4 ratings)
Product Scalability	7.0 (125 ratings)