| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Kissmetrics | Score9.6 out of 10 | Mid-Size Companies (51-1,000 employees) | Kissmetrics is a customer engagement automation platform. This solution includes behavioral analytics, segmentation, and email campaign automation. | $150 per month |
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| Entry-level Setup Fee | $1,500 per installation | ||||||||||
| Additional Details | What are Monthly Tracked People? Monthly Tracked People are unique visitors that engage in an Event on your website or with your product, that gets tracked by you in Kissmetrics. Monthly Tracked People can be anonymous or identified. | ||||||||||
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| Considered Both Products | Chose Kissmetrics Kissmetrics is the best software for processing website data. Easy to install and quick to integrate. Your visitor tracking and basic reports are impressive. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Kissmetrics Very good competition. Kissmetrics stacks well against the Google Analytics playing a huge market competitor. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Kissmetrics It has some unique features when compared to Squarespace and Hotjar. 1. Multiple Site Management 2. Keyword Tracking, and 3. Campaign Management. User video tracking is not possible in Kissmetrics, but Hotjar provides it for free and paid subscribers. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Kissmetrics It has been a while since I demoed Heap and Optimizely but the main points that stick out in my head are that Kissmetrics had more transparent and cheaper pricing. Kissmetrics offered all the same functionality, and at least from my personal experience, the staff at Kissmetrics … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Kissmetrics Kissmetrics is more affordable and easier to manage across a large base of clients. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Kissmetrics The Google Analytics Premium is a more complex tool, with possible integration to AdWords, Tag Manager etc. Kissmetrics offers a narrower set of IT features, that however fully suit most needs. Google Analytics for example limited the data exports to 10,000 lines per click - to … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Kissmetrics Kissmetrics fills a very specific marketing void for our organization; however, we find it more useful when it is integrated with our other data solutions. For many organizations Kissmetrics won't be the only data analysis tool since it doesn't do everything great; however, for … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Kissmetrics I haven't done a vendor comparison in 2 years so It would be challenging to answer this question well. I am grandfathered into great pricing with Kissmetrics, so I have no intentions on switching. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Kissmetrics Much easier to implement with Kissmetrics and/or the others don't let you customise your events to the same extent without hardcoding events into the website. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Kissmetrics Mixpanel Chose Kissmetrics At first, KISSmetrics seemed to provide the information we were looking for. Chose Kissmetrics Clicky, Google Analytics Chose Kissmetrics They are close but, the constant material KISSmetrics is putting out makes me want to support them. Chose Kissmetrics KISSmetrics has better tools to create cohort analysis. Chose Kissmetrics Google Analytics, SiteCatalyst - KM does what it does well, which is user-level analysis. The other products are very good for segmentation, data extraction, etc...KM is good for very specific analysis. Chose Kissmetrics We were mainly familiar with Google Analytics before, KM is great in being able to dive much deeper. We also see discrepencies in "unique" visitors between KM and GA. GA is not as discerning of what a unique visitor is. KM is extremely accurate with unique visitors to make sure … Chose Kissmetrics We still use Google Analytics, because it still has some good reports (real time analytics for example) but it lacks the power of KM cohort reports, funnel reports, user timeline, ... I must admit that configuring KM does require some good analysis before you start and a good … |
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| Kissmetrics | |
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| Likelihood to Recommend | 8.9 |
| Likelihood to Renew | 7.4 |
| Usability | 7.1 |
| Availability | 8.3 |
| Performance | 8.5 |
| Support Rating | 9.0 |
| In-Person Training | 9.1 |
| Online Training | 8.6 |
| Implementation Rating | 7.3 |
