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Klipfolio Klips vs. Zendesk Explore

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Klipfolio Klips

76 Reviews and Ratings

Zendesk Explore

59 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Klipfolio Klips

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    		Klipfolio is a customizable dashboard and reporting platform that provides real-time business insights. It is used by small to mid-sized businesses and agencies to track performance metrics and create tailored reports, and to consolidate, transform, and visualize data.

    $90

    per month

    Zendesk Explore

    Score8.7 out of 10
    		N/AZendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.N/A
    Pricing
    Klipfolio KlipsZendesk Explore
    Editions & Modules
    Base
    $90
    per month
    Grow
    $190
    per month
    Team
    $350
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Klipfolio KlipsZendesk Explore
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual pricing. There are various implementation and training options available, from a 60 Day Proof of Concept, to Onboarding & Training, or ongoing dedicated Data Hero support.—
    More Pricing Information
    Features
    Klipfolio KlipsZendesk Explore
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Klipfolio Klips and Zendesk Explore
    Feature
    Klipfolio Klips
    9.0
    33 Ratings
    Zendesk Explore
    9.0
    9 Ratings
    Pixel Perfect reports9.13 Ratings7.15 Ratings
    Customizable dashboards8.933 Ratings10.09 Ratings
    Report Formatting Templates9.13 Ratings9.97 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Klipfolio Klips and Zendesk Explore
    Feature
    Klipfolio Klips
    8.6
    33 Ratings
    Zendesk Explore
    8.3
    9 Ratings
    Drill-down analysis8.35 Ratings9.59 Ratings
    Formatting capabilities7.85 Ratings9.09 Ratings
    Integration with R or other statistical packages9.12 Ratings4.85 Ratings
    Report sharing and collaboration9.133 Ratings10.09 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Klipfolio Klips and Zendesk Explore
    Feature
    Klipfolio Klips
    9.4
    33 Ratings
    Zendesk Explore
    8.4
    9 Ratings
    Publish to Web8.931 Ratings6.96 Ratings
    Publish to PDF9.228 Ratings9.07 Ratings
    Report Delivery Scheduling10.017 Ratings8.97 Ratings
    Report Versioning00 Ratings9.03 Ratings
    Delivery to Remote Servers00 Ratings8.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Klipfolio Klips and Zendesk Explore
    Feature
    Klipfolio Klips
    9.3
    33 Ratings
    Zendesk Explore
    7.1
    7 Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.932 Ratings6.66 Ratings
    Location Analytics / Geographic Visualization9.133 Ratings7.16 Ratings
    Predictive Analytics10.01 Ratings5.55 Ratings
    Pattern Recognition and Data Mining00 Ratings9.43 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Klipfolio Klips and Zendesk Explore
    Feature
    Klipfolio Klips
    -
    Ratings
    Zendesk Explore
    9.1
    9 Ratings
    Multi-User Support (named login)00 Ratings9.58 Ratings
    Role-Based Security Model00 Ratings9.59 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.07 Ratings
    Report-Level Access Control00 Ratings8.64 Ratings
    Single Sign-On (SSO)00 Ratings10.07 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Klipfolio Klips and Zendesk Explore
    Feature
    Klipfolio Klips
    -
    Ratings
    Zendesk Explore
    7.8
    7 Ratings
    Responsive Design for Web Access00 Ratings6.05 Ratings
    Mobile Application00 Ratings8.32 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings9.06 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Klipfolio Klips and Zendesk Explore
    Feature
    Klipfolio Klips
    -
    Ratings
    Zendesk Explore
    5.9
    4 Ratings
    REST API00 Ratings5.34 Ratings
    Javascript API00 Ratings5.93 Ratings
    iFrames00 Ratings5.53 Ratings
    Java API00 Ratings5.63 Ratings
    Themeable User Interface (UI)00 Ratings6.23 Ratings
    Customizable Platform (Open Source)00 Ratings7.02 Ratings
    User Ratings
    Klipfolio KlipsZendesk Explore
    Likelihood to Recommend
    8.8
    (35 ratings)
    9.5
    (9 ratings)
    Usability
    9.5
    (13 ratings)
    10.0
    (2 ratings)
    Support Rating
    9.1
    (12 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.9
    (23 ratings)
    8.2
    (3 ratings)
    Data Sources
    9.6
    (23 ratings)
    7.3
    (3 ratings)