Korero vs. Ontraport

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Korero
Score 8.9 out of 10
Small Businesses (1-50 employees)
Korero is designed to be a one stop solution for Customer Relationship Management, Collaboration and Communication combined with Automation features to empower and make your sales team highly effective and productive. Primarily focused on the B2B and Small & Medium Enterprises sector, Korero boasts a simplified User Interface for a great User Experience. Korero is available as a Software as a Service solution – pay as you go, cloud enabled with an omnichannel presence (Android…
$10
per user
Ontraport
Score 9.0 out of 10
N/A
ONTRAPORT offers customer relations management services that help with content management (creating and hosting webpages), lead tracking, traditional marketing approaches (e-mail, SMS, social media, direct mail), managing online payments, and workflow automation.N/A
Pricing
KoreroOntraport
Editions & Modules
Basic
$10.00
per user
Professional
$22.00
per user
No answers on this topic
Offerings
Pricing Offerings
KoreroOntraport
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional DetailsPricing is computed on a monthly basis, exclusive of VAT and minimum time is 1 month.Ontraport offers a variety of plans to choose from based on the features needed. Pricing adjusts with the number of contacts in the database and users in the account. Monthly or annual plans are available, and all plans start with a 14-day free trial. Ontraport offers a Done-With-You Setup and Training Package for getting set up in the account quickly. Users can also access a free video library with step-by-step instructions on getting started and using every feature of the platform.
More Pricing Information
Community Pulse
KoreroOntraport
Features
KoreroOntraport
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Korero
8.2
Ratings
6% above category average
Ontraport
-
Ratings
Customer data management / contact management8.20 Ratings00 Ratings
Workflow management8.10 Ratings00 Ratings
Opportunity management8.40 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.10 Ratings00 Ratings
Quote & order management7.10 Ratings00 Ratings
Channel / partner relationship management8.20 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Korero
7.5
Ratings
0% below category average
Ontraport
-
Ratings
Case management8.10 Ratings00 Ratings
Help desk management6.90 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Korero
7.8
Ratings
3% above category average
Ontraport
-
Ratings
Lead management7.90 Ratings00 Ratings
Email marketing7.70 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Korero
8.3
Ratings
9% above category average
Ontraport
-
Ratings
Task management8.60 Ratings00 Ratings
Billing and invoicing management8.10 Ratings00 Ratings
Reporting8.10 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Korero
8.5
Ratings
12% above category average
Ontraport
-
Ratings
Pipeline visualization8.50 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Korero
8.1
Ratings
8% above category average
Ontraport
-
Ratings
Custom fields7.40 Ratings00 Ratings
Scripting environment8.60 Ratings00 Ratings
API for custom integration8.20 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Korero
6.4
Ratings
14% below category average
Ontraport
-
Ratings
Social data6.40 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Korero
8.1
Ratings
10% above category average
Ontraport
-
Ratings
Mobile access8.10 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Korero
8.5
Ratings
2% above category average
Ontraport
-
Ratings
Role-based user permissions8.50 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Korero
-
Ratings
Ontraport
9.0
Ratings
17% above category average
WYSIWYG email editor00 Ratings8.20 Ratings
Dynamic content00 Ratings10.00 Ratings
Ability to test dynamic content00 Ratings8.30 Ratings
Landing pages00 Ratings10.00 Ratings
A/B testing00 Ratings9.90 Ratings
Mobile optimization00 Ratings8.40 Ratings
Email deliverability reporting00 Ratings6.00 Ratings
List management00 Ratings10.00 Ratings
Triggered drip sequences00 Ratings9.80 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Korero
-
Ratings
Ontraport
5.5
Ratings
35% below category average
Lead nurturing automation00 Ratings7.10 Ratings
Lead scoring and grading00 Ratings2.40 Ratings
Data quality management00 Ratings2.60 Ratings
Automated sales alerts and tasks00 Ratings10.00 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Korero
-
Ratings
Ontraport
7.7
Ratings
4% above category average
Calendaring00 Ratings6.20 Ratings
Event/webinar marketing00 Ratings9.30 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Korero
-
Ratings
Ontraport
7.1
Ratings
6% below category average
Social sharing and campaigns00 Ratings7.10 Ratings
Social profile integration00 Ratings7.20 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Korero
-
Ratings
Ontraport
9.3
Ratings
24% above category average
Dashboards00 Ratings10.00 Ratings
Standard reports00 Ratings8.00 Ratings
Custom reports00 Ratings10.00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Korero
-
Ratings
Ontraport
7.3
Ratings
2% below category average
API00 Ratings3.00 Ratings
Role-based workflow & approvals00 Ratings9.00 Ratings
Customizability00 Ratings10.00 Ratings
Integration with Salesforce.com00 Ratings7.30 Ratings
Integration with Microsoft Dynamics CRM00 Ratings7.30 Ratings
Integration with SugarCRM00 Ratings7.30 Ratings
User Ratings
KoreroOntraport
Likelihood to Recommend
8.8
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
8.5
(0 ratings)
7.8
(0 ratings)
Performance
-
(0 ratings)
7.7
(0 ratings)
Support Rating
7.9
(0 ratings)
9.0
(0 ratings)
In-Person Training
-
(0 ratings)
9.1
(0 ratings)
Implementation Rating
-
(0 ratings)
9.1
(0 ratings)
Product Scalability
-
(0 ratings)
8.2
(0 ratings)
User Testimonials
KoreroOntraport
Likelihood to Recommend
Always open for a discussion.
Read full review
Starting a business you have enough stuff to deal with. Ontraport takes the headache out of the tech side. Everything works together and you don't ever get left alone to figure things out. I would beg any new business to invest in Ontraport. Or if you want to grow and scale an existing business it would be great. I think it more for service-based business.
Read full review
Pros
  • Customization of fields as per individual needs
  • Reasonably priced
  • Sales and new business analysis can be well tapped
  • Recruiting software works amazing as all small details are very well incorporated
Read full review
  • Campaign builder. The visual campaign builder is very easy to use and feels pretty modern.
  • CRM: customizing what type of data I'd like WHERE has been great. Custom fields, being able to move them around.
  • Task Management: one of the things that set ONTRAPORT apart from other similar automation platforms is the tasks. You can trigger automated tasks that cause your salespeople to take action, and the tasks stay in the queue until the salesperson takes that action and checks it off. This is great for putting together a web of accountability.
Read full review
Cons
  • List of updates in details
Read full review
  • Ontraport is a very powerful and robust system capable of a great many things. The time it takes to get to know the program is a little intimidating. Don't get me wrong, you can get started right away, but a year in I know I am still not making the most of all Ontraport can do. I am UK based so access to their advanced trainings means international travel, maybe some online events could be initiated.
Read full review
Likelihood to Renew
No answers on this topic
My client was already using Ontraport and had a decent investment in the tool. As soon as we turn around the revenue situation with my client's products, we will be ditching OAP immediately, despite the significant re-implementation cost we are going to face moving to a new system. I am part of a high-end, professional marketing group, and the overwhelming sentiment with these other professionals is that one should run away from this as fast as humanly possible. I thought their words were just ungrounded opinion, and I deeply regret that I did not heed them more closely before sinking still more time and effort into OAP.
Read full review
Usability
It provides seamless solutions, as they promise, according to the pricing.
Read full review
The software is just easy to use. The UI is fairly intuitive. The help system is pretty good. I find it is pretty quick to get my work completed and if I don't document my things well, I can always figure out how I did something when I need to make changes. When I have a problem the tech support is easy to deal with and when things need to get escalated they are resolved quickly.
Read full review
Performance
No answers on this topic
Most of the time OP runs fine. But I've had to submit more support tickets this year do to messages, seq.'s or rules not running correctly. Also experienced slow response times moving in and around OP.
Read full review
Support Rating
They are very quick to answer your query and they give great support from the moment you sign up for Korero. I was referred to use this platform for the same reason by a friend and now after using it I can bet they are not just responsive but they also ensure customer expectations are met and the customer experience while using Korero is flawless.
Read full review
The techs are reasonably savvy, highly courteous and want to do right by their customers. Unfortunately, the product they are supporting is so deeply flawed that there's only so much they can do when your legitimate business requirements are simply not supported.
Read full review
In-Person Training
No answers on this topic
I went to their Ontrapalooza event, and it opened my mind as to how the software can be used.
Read full review
Implementation Rating
No answers on this topic
If you know your business, ONTRAPORT is easy
Read full review
Alternatives Considered
Price point is a great advantage as it combines ATS and CRM . Easy to navigate and the best part is if I feel something is missing and needs improvement, I leave feedback and the company acts upon it. The support team is very responsive and my work has never been hindered.
Read full review
We used it because it was recommended by other coaching companies. It meets well the need we have which is mostly about creating different type of access based on when the clients joined our program. You can easily create automations and rules to be notified when clients evolve in the program. It allows us to send them our messages at the right moment.
Read full review
Scalability
No answers on this topic
With the new lower priced options, it's now easier for newer businesses to start with a more basic version and upgrade as they need more features.
Read full review
Return on Investment
  • Increased sales' achievements by considerable number
Read full review
  • ONTRAPORT has helped us as we continue to segment our users - we're able to quickly determine what messaging is working and what isn't.
  • Their form loading is so slow at times that it negatively affects signup conversion rates on our website.
  • They have an open API that let's us connect to other productivity and marketing tools without hiring programmers.
Read full review
ScreenShots

Korero Screenshots

Screenshot of Out-of-the-box Analytics - Pre configured Key Performance Indicators, Configurable Fiscal period settings, Real time Business performance reports for CEOs & Sales leadersScreenshot of Workflows integrated with Opportunity lifecycle,  ensures task governance  to deliver high quality quotesScreenshot of Approvals management - Easy configuration of processes for managing ApprovalsScreenshot of Perspectives view - Tile layout with analytics presented on Click of PulseScreenshot of Collaboration - Break the Silos - include users from other functions / disciplines, also extend invite to your alliance partners as collaboratorsScreenshot of Automation of Leads management and distribution

Ontraport Screenshots

Screenshot of Manage, track, sort and add to a contact listScreenshot of Design professional emails, forms and landing pages with block formatsScreenshot of Utilize the Support Center's in-depth advice on maximizing Ontraport's features