Kustomer vs. Kylas Sales CRM
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Kustomer | Score8.7 out of 10 | N/A | Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC. | $89 per month per user |
 Kylas Sales CRM | Score6 out of 10 | N/A | Kylas Growth Engine is an ecosystem of technology products, with a Sales CRM at its core, to help Growing Businesses scale with expertise. Kylas Sales CRM has been designed and engineered to help Small Businesses streamline their sales efforts, engage with their customers effectively and convert deals . | $250 per month Unlimited Users and 1000 Records (Non-expandable) |
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| Entry-level Setup Fee | No setup fee | $500 | ||||||||||||||
| Additional Details | All plans require an annual subscription and 8 users minimum. | Embark: Forever Free Plan; Recommended for smaller sales teams who want to Explore Sales CRM Elevate: Recommended Plan- Unlimited Features, Unlimited Users, Onboarding and Training by CRM Experts | ||||||||||||||
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| Kustomer | Kylas Sales CRM | |
|---|---|---|
| Likelihood to Recommend | 9.0 | - |
| Likelihood to Renew | 7.9 | - |
| Usability | 10.0 | - |
| Availability | 9.1 | - |
| Performance | 6.4 | - |
| Support Rating | 9.4 | - |
| In-Person Training | 7.6 | - |
| Online Training | 8.3 | - |
| Implementation Rating | 7.9 | - |
| Configurability | 7.9 | - |
| Ease of integration | 7.2 | - |
| Product Scalability | 9.1 | - |
| Vendor post-sale | 8.7 | - |
| Vendor pre-sale | 9.1 | - |