Kustomer vs. MiTek Sales Simplicity
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Kustomer | Score8.7 out of 10 | N/A | Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC. | $89 per month per user |
 MiTek Sales Simplicity | N/A | N/A | MiTek Sales Simplicity offers their flagship CRM for homebuilders and home sales, also providing content management for customer facing websites, document management, customer portal, and emarketing tools. | N/A |
| Kustomer | MiTek Sales Simplicity | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | All plans require an annual subscription and 8 users minimum. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Kustomer | MiTek Sales Simplicity | ||||||||||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Kustomer | MiTek Sales Simplicity | |
|---|---|---|
| Likelihood to Recommend | 9.0 | - |
| Likelihood to Renew | 7.9 | - |
| Usability | 10.0 | - |
| Availability | 9.1 | - |
| Performance | 6.4 | - |
| Support Rating | 9.4 | - |
| In-Person Training | 7.6 | - |
| Online Training | 8.3 | - |
| Implementation Rating | 7.9 | - |
| Configurability | 7.9 | - |
| Ease of integration | 7.2 | - |
| Product Scalability | 9.1 | - |
| Vendor post-sale | 8.7 | - |
| Vendor pre-sale | 9.1 | - |