Kustomer vs. NetHunt CRM
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Kustomer | Score8.7 out of 10 | N/A | Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC. | $89 per month per user |
 NetHunt CRM | Score10 out of 10 | Small Businesses (1-50 employees) | NetHunt CRM allows users to turn their Gmail inbox into an affordable CRM for small business. NetHunt provides users with a simple and customizable customer relationship management system to control business activities without leaving their inbox. Users can manage sales pipelines, answer support requests, and lead projects using NetHunt CRM records. With NetHunt CRM users can: get a comprehensive CRM system inside Gmail inbox; have unlimited customizable folders,… | $10 per 1 user |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | All plans require an annual subscription and 8 users minimum. | Pricing of NetHunt CRM is aimed at teams (except for the Solopreneur plan). All features of NetHunt CRM are available in all pricing plans. The most advanced features of NetHunt CRM do not require users to upgrade to other plans, which the vendor says is a differentiator. | ||||||||||||||
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| Kustomer | NetHunt CRM | |
|---|---|---|
| Likelihood to Recommend | 9.0 | - |
| Likelihood to Renew | 7.9 | - |
| Usability | 10.0 | - |
| Availability | 9.1 | - |
| Performance | 6.4 | - |
| Support Rating | 9.4 | - |
| In-Person Training | 7.6 | - |
| Online Training | 8.3 | - |
| Implementation Rating | 7.9 | - |
| Configurability | 7.9 | - |
| Ease of integration | 7.2 | - |
| Product Scalability | 9.1 | - |
| Vendor post-sale | 8.7 | - |
| Vendor pre-sale | 9.1 | - |