Kustomer vs. WeStrive
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Kustomer | Score8.7 out of 10 | N/A | Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC. | $89 per month per user |
WeStrive | Score10 out of 10 | N/A | WeStrive is presented as an all-in-one toolkit for goriwng a Personal Training Business. It is a personal training platform designed to allow users to save time managing a day-to-day business, help grow through program sales/client outreach, provide intuitive program-building tools, in-app communication, and fitness/progress tracking. The vendor states its goal is to help users and their clients have the best possible experience both online & in the gym. WeStrive is Free for 30… | $7 1 Private Client |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | All plans require an annual subscription and 8 users minimum. | — | ||||||||||||||
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| Kustomer | WeStrive | ||||||||||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Sales Force Automation |
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| CRM Project Management |
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| Customization |
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| Security |
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| Platform |
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| Kustomer | WeStrive | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 10.0 |
| Likelihood to Renew | 7.9 | - |
| Usability | 10.0 | 10.0 |
| Availability | 9.1 | - |
| Performance | 6.4 | - |
| Support Rating | 9.4 | 10.0 |
| In-Person Training | 7.6 | - |
| Online Training | 8.3 | - |
| Implementation Rating | 7.9 | - |
| Configurability | 7.9 | - |
| Ease of integration | 7.2 | - |
| Product Scalability | 9.1 | - |
| Vendor post-sale | 8.7 | - |
| Vendor pre-sale | 9.1 | - |