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Kyubit Business Intelligence vs. Zendesk Explore

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kyubit Business Intelligence

    Score6 out of 10
    Small Businesses (1-50 employees)
    Kyubit Business Intelligence is software designed for web based OLAP analysis and Dashboard management within the Microsoft technology environment. The vendor says Kyubit allows users to easily create OLAP reports and Dashboards based on SQL and OLAP data. Users can share reports with a team or create subscriptions to receive accurate data at scheduled times. Dashboards based on data from SQL and OLAP databases are quickly designed to present the most valuable information for a particular…

    $495

    10 users

    Zendesk Explore

    Score8.7 out of 10
    N/AZendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.N/A
    Pricing
    Kyubit Business IntelligenceZendesk Explore
    Editions & Modules
    Team Edition
    $495
    10 users
    Standard Edition
    $995
    50 users
    Company Edition
    $1,395
    100 users
    Enterprise Edition
    $1,895
    unlimited
    No answers on this topic
    Offerings
    Pricing Offerings
    Kyubit Business IntelligenceZendesk Explore
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsKyubit Business Intelligence software pricing and licensing information is divided into four different licensing models based on number of users, and number of OLAP cube references and number of Dashboards available to use with particular Kyubit Business Intelligence software license edition. Purchasing license is one-time purchase with no annual costs. Product support is included in the price of license.—
    More Pricing Information
    Features
    Kyubit Business IntelligenceZendesk Explore
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Kyubit Business Intelligence and Zendesk Explore
    Feature
    Kyubit Business Intelligence
    -
    Ratings
    Zendesk Explore
    9.0
    9 Ratings
    Pixel Perfect reports00 Ratings7.15 Ratings
    Customizable dashboards00 Ratings10.09 Ratings
    Report Formatting Templates00 Ratings9.97 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Kyubit Business Intelligence and Zendesk Explore
    Feature
    Kyubit Business Intelligence
    -
    Ratings
    Zendesk Explore
    8.3
    9 Ratings
    Drill-down analysis00 Ratings9.59 Ratings
    Formatting capabilities00 Ratings9.09 Ratings
    Integration with R or other statistical packages00 Ratings4.85 Ratings
    Report sharing and collaboration00 Ratings10.09 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Kyubit Business Intelligence and Zendesk Explore
    Feature
    Kyubit Business Intelligence
    -
    Ratings
    Zendesk Explore
    8.4
    9 Ratings
    Publish to Web00 Ratings6.96 Ratings
    Publish to PDF00 Ratings9.07 Ratings
    Report Versioning00 Ratings9.03 Ratings
    Report Delivery Scheduling00 Ratings8.97 Ratings
    Delivery to Remote Servers00 Ratings8.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Kyubit Business Intelligence and Zendesk Explore
    Feature
    Kyubit Business Intelligence
    -
    Ratings
    Zendesk Explore
    7.1
    7 Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings6.66 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.16 Ratings
    Predictive Analytics00 Ratings5.55 Ratings
    Pattern Recognition and Data Mining00 Ratings9.43 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Kyubit Business Intelligence and Zendesk Explore
    Feature
    Kyubit Business Intelligence
    -
    Ratings
    Zendesk Explore
    9.1
    9 Ratings
    Multi-User Support (named login)00 Ratings9.58 Ratings
    Role-Based Security Model00 Ratings9.59 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.07 Ratings
    Report-Level Access Control00 Ratings8.64 Ratings
    Single Sign-On (SSO)00 Ratings10.07 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Kyubit Business Intelligence and Zendesk Explore
    Feature
    Kyubit Business Intelligence
    -
    Ratings
    Zendesk Explore
    7.8
    7 Ratings
    Responsive Design for Web Access00 Ratings6.15 Ratings
    Mobile Application00 Ratings8.32 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings9.06 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Kyubit Business Intelligence and Zendesk Explore
    Feature
    Kyubit Business Intelligence
    -
    Ratings
    Zendesk Explore
    5.9
    4 Ratings
    REST API00 Ratings5.34 Ratings
    Javascript API00 Ratings5.93 Ratings
    iFrames00 Ratings5.53 Ratings
    Java API00 Ratings5.63 Ratings
    Themeable User Interface (UI)00 Ratings6.23 Ratings
    Customizable Platform (Open Source)00 Ratings7.02 Ratings
    User Ratings
    Kyubit Business IntelligenceZendesk Explore
    Likelihood to Recommend
    -
    (0 ratings)
    9.5
    (9 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (3 ratings)
    Data Sources
    -
    (0 ratings)
    7.3
    (3 ratings)