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Latitude by Genesys vs. SnapSurveys

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Latitude by Genesys

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Latitude by Genesys® is a standalone product that provides an integrated solution to fully meet customers' requirements of accounts receivables challenges from day one delinquency or negligence through charge-off and debt sale. With a businesses servicing platform bridged with Latitude software, all the necessary information, both current and historic, is available to the agents on a single platform on a single desktop. Latitude also integrates with the Genesys PureCloud®, PureConnectTM…

    $75

    per month

    SnapSurveys

    Score10 out of 10
    N/ASnap Surveys offers both Survey Software and Feedback Management Solutions, including desktop survey software, online feedback management solutions, and survey research services. Snap Surveys offers complete tools for survey design, administration, data collection, and analysis. Snap Surveys supports all survey modes, including: Online, Mobile (including iPad/iPhone/Android), Paper, Kiosk, Phone, Scanning, and Tablet PC, in any language with robust analysis and reporting capabilities,…

    $695

    per year

    Pricing
    Latitude by GenesysSnapSurveys
    Editions & Modules
    Genesys Cloud CX 1
    $75
    per month
    Genesys Cloud CX 2 Digital
    $90
    per month
    Genesys Cloud CX 2 Digital + Voice
    $110
    per month
    Genesys Cloud CX 3 Digital + WEM
    $130
    per month
    Genesys Cloud CX 3 Digital + WEM + Voice
    $150
    per month
    Online/Mobile
    $695
    per year
    Paper Scanning
    $2,395
    per year
    Paper Scanning - Perpetual License
    3,995
    Online/Mobile - Perpetual License
    5,995
    Offerings
    Pricing Offerings
    Latitude by GenesysSnapSurveys
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPrices listed are per named user, billed annually. Usage-based pricing may apply.
    More Pricing Information
    Features
    Latitude by GenesysSnapSurveys
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Latitude by Genesys and SnapSurveys
    Feature
    Latitude by Genesys
    -
    Ratings
    SnapSurveys
    8.0
    2 Ratings
    Survey templates00 Ratings8.02 Ratings
    Themes00 Ratings8.02 Ratings
    Custom logo/branding00 Ratings8.02 Ratings
    Survey Content
    Comparison of Survey Content features of Latitude by Genesys and SnapSurveys
    Feature
    Latitude by Genesys
    -
    Ratings
    SnapSurveys
    8.0
    2 Ratings
    Changes to live survey00 Ratings8.02 Ratings
    Question design help00 Ratings8.02 Ratings
    Multiple question types00 Ratings8.02 Ratings
    Survey Logic
    Comparison of Survey Logic features of Latitude by Genesys and SnapSurveys
    Feature
    Latitude by Genesys
    -
    Ratings
    SnapSurveys
    8.0
    2 Ratings
    Survey logic flexibility00 Ratings8.02 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Latitude by Genesys and SnapSurveys
    Feature
    Latitude by Genesys
    -
    Ratings
    SnapSurveys
    8.0
    2 Ratings
    Response tracking00 Ratings8.02 Ratings
    Data export00 Ratings8.02 Ratings
    Standard reports00 Ratings8.02 Ratings
    Custom reports00 Ratings8.02 Ratings
    Analytics00 Ratings8.02 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Latitude by Genesys and SnapSurveys
    Feature
    Latitude by Genesys
    -
    Ratings
    SnapSurveys
    8.0
    2 Ratings
    Access controls00 Ratings8.02 Ratings
    Compliance00 Ratings8.02 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Latitude by Genesys and SnapSurveys
    Feature
    Latitude by Genesys
    -
    Ratings
    SnapSurveys
    8.0
    1 Ratings
    Vendor-offered crowdsourcing00 Ratings8.01 Ratings
    Respondent restrictions00 Ratings8.01 Ratings
    User Ratings
    Latitude by GenesysSnapSurveys
    Likelihood to Recommend
    8.4
    (4 ratings)
    8.0
    (8 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.3
    (6 ratings)
    Usability
    8.2
    (1 ratings)
    8.0
    (2 ratings)
    Support Rating
    9.1
    (1 ratings)
    8.0
    (1 ratings)