Lavu vs. PayPal Zettle

Lavu is very easy to teach to new employees. I use it to teach high school students with little to no previous experience and they pick it up very quickly.

Incentivized

Despite the time that you have to wait to be able to receive the money for each transaction made through the PayPal Here POS system, I consider that it is a system that has a lot of potential and that, without a doubt, allows companies to obtain a lot of POS system cheaper, no need to pay for a bank POS system that is much more expensive and requires a more complex process to configure and register at the bank branch. I would definitely recommend PayPal Here for any small, medium or large company, it has excellent potential, the reading of the NFC chips is instantaneous and allows each credit or debit card to be recognized immediately and the transaction to be completed in a few seconds. It is a very advanced system, easy to use and very easy to configure, if you are looking for a system that is not so complicated to add a POS to your company, PayPal Here is the best option.

Incentivized

• Ease of setting up, editing, and deleting menu items.
• Tracking employee hours
• General reporting

Incentivized

• Our customers can check out no matter where we are.
• It is incredibly easy to use. Training new retail employees and volunteers takes almost no time.
• When we were shopping around for solutions, Paypal Here was very cost effective.
• Implementation with our current systems went very smoothly. The Paypal support team was great.

Incentivized

• The only issue I have had with Lavu is that when my IT department makes changes our filters make it difficult to edit/update the system. Lavu's technical help has always been great.

Incentivized

• The fees are a little bit high, although all POS and payment systems do charge fees.
• Sometimes signing in and getting things to connect through our web store can be a challenge. It is great once it is set up but downloading plug ins and setting up initially is a challenge.
• We have in-store pick up items that customers pay for at pick up and shipped items which customers pay for through the PayPal Zettle portal at checkout. This was very confusing to set up. I wish there was an easier way to mark items as payment upfront and payment later.

Incentivized

There are no monthly costs, the only expense is the card processing fee which is lower than nearly everyone else out there.

Incentivized

The overall usability was good for our organization. We rarely experienced much downtime or errors when using PayPal Zettle for business transactions. Some of our IPhone users had login and security issues a few times. That was the exception to the rule and we have been able to operate consistently for the majority of the time.

Incentivized

Adding skus was down for 1hr one day, otherwise have never experienced an outage.

Incentivized

Everything is very fast. Adding products, selling products, processing cards, and receiving funds.

Incentivized

Support hasn't been needed in the 2 years of using PayPal but I have received calls from the company in the past asking about my experience with the device that was sent to me and they were pretty helpful with advice. Support is all over the internet if needed but for emergencies, so it is best to contact them during business hours.

Incentivized

It went very smoothly.

Incentivized

Square has a simpler interface but lower quality reporting for accountants.

Incentivized

Square has good software and is relatively easy to use. The Square payment screen is more advanced than the basic model that PayPal uses. However, PayPal was a service that I already used-- and the company made it easy to integrate it into our business. Convenience and ease of use were key.

Incentivized

Have not run into any limitations as of yet, with 500 SKUs entered and counting.

Incentivized

• It was easy to set up and train new staff
• They have a lot of bugs that cause billing issues
• They told me the system could do things that actually couldn't be done (we need to manage usage by beer name and the system can't track them).

Incentivized

• One positive impact that PayPal here has had on our business is the ability to accept credit card payments which in itself increases our customer basis by 50%.
• When PayPal fails, we have to pay higher fees to other processors, although I don't have an exact dollar impact.
• When we struggle to take a payment using PayPal Here it makes our customers uneasy.

Incentivized