LeaseAccelerator vs. Yardi Voyager

Lease naming convention - Real Estate - Spacebase lease identifier along with an area indicator is used to identify real estate leases. The area indicator will appear as a suffix to the lease identifier as -AREA-XX where XX is a number. This convention is used in the event of a real estate lease that is tracked as a single lease in Spacebase that might be required to be a separate lease for accounting purposes in LeaseAccelerator. Note that for other integration requirements, the lease identifier is copied into the External Id field as well.

Incentivized

I think it really depends on what you're looking to get out of the system. In terms of managing, updating, creating, and following prospect records, Yardi Voyager is absolutely fantastic. There are a number of existing API integrations already on the market that can connect into the record, and I commissioned a custom one to be built to work with the website that seems on the whole to work fairly flawlessly, so long as your community codes aren't regularly changing. That said, you definitely need to do strong onboarding with anyone coming into the system, particularly if they have limited former CRM experience. There's a great opportunity to input (and aggregate reports) from multiple facets of the system, but if people are inputting poor data, or missing it entirely, or you haven't formalized an even plan for things like Source and Sub Source then even the best system is likely to end up disappointing you and your stockholders when it comes time to analyze data. But, when used properly I'm impressed with how robust it is.

Incentivized

• Search and validation of lease information in LeaseAccelerator.
• User Maintenance
• Access Management
• Lessor invoice processing error in LeaseAccelerator

Incentivized

• Reporting in Yardi is really strong, especially the financial reporting.
• Yardi also is good at versatility when it comes to finding information - you can locate data in many ways and output in many forms.
• Yardi is pretty seamless with allowing you to switch from property to property.

Incentivized

• CA recon files
• NA
• NA

Incentivized

• Upon disposition the retrieval of all on line documents by unit instead of tcode.
• Menus are all over the place and need to be standardized.
• Ease of finding reports, seems like if you are looking for a recurring pmt report typing recurring payment would get you the result, but instead it is a payment manager analytics report.

Incentivized

Its easy and accurate.

Incentivized

We have invested 5 years of setup, implementation and training on Voyager. It's doing a very good job for us and I feel we've only scratched the surface of its capabilities. Yardi support has been very responsive with very little down time. The training materials are great from Client Central

Incentivized

LeaseAccelerator is very user friendly and easy to understand. Even if there are some new people who wants to learn this application can easily learn it and work on it.

Incentivized

I'm coming from the perspective of a fairly tech-adept person, so I didn't find the system too hard to learn. That said, I do feel some of the buried menus and the system's own internal search feature could use some improvement, but I have that feeling about the vast majority of CRMs I've ever used. There may be a little bit of a struggle to onboard/train up someone who isn't used to this sort of system, but once up and going it should be smooth sailing.

Incentivized

Mostly its available. As there are not any outages, but as it's a software only so there are some errors which may have come but we they were not that much noticable.

Incentivized

The performance is good but in some rare cases sometimes the leases don't load properly. But they are very rare.

Incentivized

The LeaseAccelerator support is very helpful and quick responsive. They will address your query and will solve the issue as quick as possible.

Incentivized

The local office is very knowledgeable, however recently it seems that Yardi has begun to route calls offshore and the knowledge base there does not seem to be as strong as the USA based support centers. All customizations are done by offshore personnel, which presents issues in terms of the language barrier and time zone differences.

Incentivized

Just simple few online documents and ask alex platform.

Incentivized

If you are converting from another system, grouping your properties by subsidy type seemed to help us. We were able to focus on a half dozen properties at a time, rather than the entire portfolio.

Incentivized

LeaseAccelerator is more accurate and precise in calculating the leases. Also, LeaseAccelerator is more user friendly and easy to understand.

Incentivized

Yardi is more user-friendly, dynamic, and comprehensive than other similar products in the real estate space. While there is some ramp-up time to learn the system, Yardi is pretty intuitive and literal, which removes much of the confusion that other systems offer. Voyager also allows us to integrate better with outside vendors, as it is one of the most common ERP systems on the market.

Incentivized

Its scalable and of further areas are added it can be scalable too for leasing those areas.

Incentivized

• Lease data import error handling is done very well by using LeaseAccelerator
• GL Ledger segment validation : Integration issues between Oracle ERP and LeaseAccelerator w.r.t. GL posting is done very well using LeaseAccelerator
• Fx Rate related Issues between Oanda and LeaseAccelerator is solved using LeaseAccelerator

Incentivized

• Yardi saves much time whenever my company is involved in consulting a property manager or an asset manager on their real estate asset. Because we can look at their Yardi financials, it's easy to tell where cash is being spent.
• Yardi has a positive ROI by making us able to answer these questions quickly, and thus keep clients happy.

Incentivized