Lemax vs. Engageware

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lemax
Score 9.0 out of 10
Small Businesses (1-50 employees)
Lemax (formerly iTravel Software) is an online system that serves as a back office and a reservation system for tour operators and travel agencies. Lemax supports features like online booking, reservation management, GDS integration, travel service database building, internal search engine, pricing definition, invoicing, and much, much more. It's used by more than 100 travel companies world wide, ranging from solo travel agents to companies with dozens of branch offices and hundreds of…N/A
Engageware
Score 9.0 out of 10
N/A
Engageware (formerly TimeTrade) helps leading brands optimize engagement through all phases of the customer relationship. Engageware’s Intelligent Appointment Scheduling platform harnesses artificial intelligence to improve meeting scheduling strategies through real-time customer insights and actions, in order to produce better meetings, and higher growth. The vendor states that with Engageware, customers can outpace their peers by nearly 3X. They further boast tens of thousands of businesses –…N/A
Pricing
LemaxEngageware
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LemaxEngageware
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPricing is calculated on a per customer basis. The reason is that the price depends on the selected features, number of users and the payment method agreed upon.
More Pricing Information
Community Pulse
LemaxEngageware
Considered Both Products
Lemax

No answer on this topic

Engageware
Chose Engageware
I haven't looked at any others recently, but plan to, so not sure what the latest features are on other systems.
Chose Engageware
TimeTrade is the only software of its kind that I've used, but if I was placed in a similar role again (managing a team of interviewers) depending on license costs and budget I would consider hiring a part-time scheduling coordinator instead. While I wasn't an employee at the …
Chose Engageware
TimeTrade has been my favorite way (that I've discovered so far) to organize meeting attendees from different organizations and coordinate a time that works for everyone.
Best Alternatives
LemaxEngageware
Small Businesses
vCita
vCita
Score 8.5 out of 10
vCita
vCita
Score 8.5 out of 10
Medium-sized Companies
LeanData
LeanData
Score 10.0 out of 10
LeanData
LeanData
Score 10.0 out of 10
Enterprises
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LemaxEngageware
Likelihood to Recommend
-
(0 ratings)
6.0
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
LemaxEngageware
Likelihood to Recommend
No answers on this topic
TimeTrade is a good fit for a team with regular hours and little schedule fluctuation, one type of role being hired at a time, a limited budget, excellent phone/communication skills to work with the customer service team effectively, and a very clear idea of exactly how the hiring process needs to be structured. Not recommended for teams with diverse appointment types/programs, complex/shifting schedules, and enough budget to afford a higher end product.
Read full review
Pros
No answers on this topic
  • The customers really like that they can book time with our reps when it's convenient for both parties.
  • TimeTrade integrates with Outlook, so the online calendar is in sync with the reps.
Read full review
Cons
No answers on this topic
  • I wish it was a bit more integrated with my calendar (Outlook). I have to manually add times to it and retrieve responses to pick a time
Read full review
Support Rating
No answers on this topic
I've used their online support, which has answered my questions for the most part. If I remember correctly, they were responsive when I emailed them as well.
Read full review
Alternatives Considered
No answers on this topic
I haven't looked at any others recently, but plan to, so not sure what the latest features are on other systems.
Read full review
Return on Investment
No answers on this topic
  • TimeTrade makes me more efficient because it eliminates the e-mails and calls back and forth to set up appointments.
Read full review
ScreenShots

Lemax Screenshots

Screenshot of iTravel dashboardScreenshot of Charter departure setupScreenshot of Supplier invoicingScreenshot of Online booking form on the front end

Engageware Screenshots

Screenshot of Appointment Scheduling, queue management and reportingScreenshot of Use Salesforce? Online Meeting & Appointment Scheduling purpose-built for Salesforce.Screenshot of Schedule unlimited appointments through your website, email and prospecting campaigns, and social media channels