TargetX, from Liaison vs. RedShelf

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TargetX, from Liaison
Score 10.0 out of 10
N/A
TargetX, now from Liaison (acquired October, 2020) is a CRM for higher education institutions. It's built on the Salesforce.com development platform, tailored for student recruitment and retention. It also includes instant messaging (UChat) and the ability to build communities for particular classes/groups of students (Schools App).N/A
RedShelf
Score 9.3 out of 10
N/A
RedShelf is an eTextbook platform. For Publishers, RedShelf offers a content distribution network and market intelligence; for schools, it offers a digital content platform campus bookstores can use to provide affordable, accessible texts, with reporting and analytics for instructors to track student usage; for students, RedShelf provides an online eReader with collaboration tools to read, highlight, and take notes on eTextbooks.N/A
Pricing
TargetX, from LiaisonRedShelf
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
TargetX, from LiaisonRedShelf
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
TargetX, from LiaisonRedShelf
User Ratings
TargetX, from LiaisonRedShelf
Likelihood to Recommend
7.5
(0 ratings)
9.4
(0 ratings)
User Testimonials
TargetX, from LiaisonRedShelf
Likelihood to Recommend
TargetX is a great full-service suite for Colleges and Universities looking to implement a new CRM, or are wanting to migrate from a different CRM. TargetX works great for multiple departments, but will need to be somewhat modified to make sure each department has the data security they need. TargetX know enrollment, and does a good job putting together the pieces needed. Due to the way it is customized on Salesforce, it is very hard to use some 3rd party Salesforce AppExchange tools as they expect the data to be in a different model.
Read full review
RedShelf is an award for today's publishers, schools, businesses, and students. Provides them materials, digital course textbooks easily accessible in a faster and more efficient way.
Read full review
Pros
  • Email Automation
  • Email Template Builder
Read full review
  • Online Textbooks
  • Accessibility
  • Digital Access
Read full review
Cons
  • Acquisition by Liaison has decreased customer/account support
  • Native SMS is not fully capable
  • Moving products from 3rd party (like Conga Connect) to internal (TargetX Print) has decreased capability.
Read full review
  • I work at Sydney University of Technology and can only say that this tool has been of great help to me and my students.
Read full review
Alternatives Considered
Given that it's an older solution and addresses a lot more use cases, there's a lot more bulk and technical debt in the solution. This may make it overwhelming for first-time users and administrators. The email builder though is truly par excellence.
Read full review
I don't believe I'd used many products that are similar to RedShelf.
Read full review
Return on Investment
  • We have saved a great deal of money on email campaigns with over half a million contacts
  • Managing of on-campus event registration has been very successful for us.
  • By creating a call center using their Telemarketing component we have been able to increase our enrollment for a number of programs
Read full review
  • Tools to be a strong independent College bookstore
  • Great support for rolling out day one digital access
  • Good margin for the eText
Read full review
ScreenShots