TargetX, from Liaison vs. Rosetta Stone Language Learning Software

TargetX is a great full-service suite for Colleges and Universities looking to implement a new CRM, or are wanting to migrate from a different CRM. TargetX works great for multiple departments, but will need to be somewhat modified to make sure each department has the data security they need. TargetX know enrollment, and does a good job putting together the pieces needed. Due to the way it is customized on Salesforce, it is very hard to use some 3rd party Salesforce AppExchange tools as they expect the data to be in a different model.

Incentivized

To be honest, the software is a bit expensive, especially compared with some free apps. But I think it's worth it. On my end, I need to live and work in a bilingual city, I would need to learn how to use French in real life, and Rosetta Stone provides real conversation, animation, cartoon or illustations to show us how to actually use this language, I really appreciate it! We all know French has a lof of liaison, if I only learnt the grammer from the book, I could barely understand what they are talking about, but Rosetta Stone is good, the speed and liaison matches what people speak in real life, I could understand 40% of talk in French by only learning in Rosetta Stone for 1 year. Maybe I'm not a fast learner but I'm already satisfied! However it has some issues, as I mentioned above, the app needs some UI update, and I need to be really close to my mic so it can record my voice properly.

Incentivized

• Email Automation
• Email Template Builder

Incentivized

• Tracks user interaction
• Customer service availability
• Accessibility

Incentivized

• Acquisition by Liaison has decreased customer/account support
• Native SMS is not fully capable
• Moving products from 3rd party (like Conga Connect) to internal (TargetX Print) has decreased capability.

Incentivized

• One has to have a high speed Internet connection to use Rosetta Stone. Not everyone has that.

Rosetta Stone is a very comprehensive program with several different components. In truth after an initial orientation by a teacher, students (adults or school children) are able to use the software and navigate through its sections.

I would have liked to give a 10 but there are some areas where Rosetta Stone could improve that would help those using it in an educational setting. That being said, I have seen such good results in my students that I feel this is a very worthwhile product. One of my biggest fears going into this new school year was that with all the changes being made to the Leaning English Language Programs in the district we might lose Rosetta Stone as a tool for our ELLs. I'm happy to say that the district also saw the value of this program.

Incentivized

Given that it's an older solution and addresses a lot more use cases, there's a lot more bulk and technical debt in the solution. This may make it overwhelming for first-time users and administrators. The email builder though is truly par excellence.

Incentivized

In the past, I have tried iReady, Edmentum, and others; however, Rosetta Stone has by and far provided the best success in my classroom with helping the newcomers and beginning English language learners. Most of the other programs did not start close enough to the basics for these students to be able to build the confidence they needed to gain success with the program.

Incentivized

• We have saved a great deal of money on email campaigns with over half a million contacts
• Managing of on-campus event registration has been very successful for us.
• By creating a call center using their Telemarketing component we have been able to increase our enrollment for a number of programs

Incentivized

• increases customer base due to employees more well versed in different languages
• better customer support scores, since we can now tailor to our different clientle

Incentivized