LiftMetrix (discontinued) vs. Smartly.io

I like that I can really dig in to the advanced filers to generate the custom reports that apply to my industry and the accounts I have linked to Hootsuite. I have more experience with some networks and not as much experience with others, so the suggestions I am able to review and implement have been enormously helpful. I have a marketing staff of 4, so having Impact do the legwork helps us focus on the creative aspect of our marketing plan.

Incentivized

It is the best for visually appealing brands, basically, any hedonic goods to advertise. Best if you have a lot of visuals to represent your business and want to leverage your presence on given platforms. You can easily turn images into videos or have dynamic attributes for your remarketing campaign. As the pricing is not attractive for smaller clients, it is the best to be either a big brand to use the platform on your own or a big agency to use smartly.io features as your competitive advantage.

• It is easy to quickly set up and get results from specific search terms.
• It tracks these terms across many different platforms, all in one place.
• It allows us to quickly analyze the data from these mentions.

Incentivized

• Easy to use. You can copy, paste, duplicate and delete campaigns in few clicks which then was not a thing on Facebook business manager.
• Great templates for visuals, which is the biggest advantage of Smartly.io.
• Outstanding customer support. Replies in 5min and usually works until the issue is solved. If it cannot be solved by the first person, the next person takes part in.

• Free version used to offer a lot more performance.
• Insights now only available for paid versions.
• Would be nice to see shares.
• Hashtag suggestions or insight would be helpful.

• The system is sometimes unstable and buggy
• UI improvements: the interface can be confusing at times

Incentivized

• If the problem involves some product bugs, customer support does not leave it be. They forward the problem to engineers so it would be solved. Once we caught a problem, they fixed it through the weekend. They always keep you in the loop with the current status of the issue. Once a new person jumps in to follow up, the reaction is
• They are all the time super polite and very friendly.
• Replies in under 5 minutes.
• Customer support can jump into your account and make quick fixes if you allow them to.

This was the first program that I used so do not have anything to compare it to. It does work better than scheduling within Facebook now Meta. I am not looking into other options because I would like to be able to post to more social accounts at a lower cost.

• Positive - being able to centralize our social media management has helped save time and resources
• Positive - we can better measure our efforts and course correct more quickly if something is/isn't working.
• Positive - we can better track conversions on social posts aimed to sell products with actual purchases on our website.

Incentivized

• Allowed us the ability to A/B test organic content
• Workflow efficiencies
• Content insights

Incentivized