| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 DocuSign | Score8.3 out of 10 | N/A | DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting. | $15 per month |
 Lightico e-Signatures | Score9 out of 10 | Mid-Size Companies (51-1,000 employees) | Lightico offers a simple eSign & document sharing solution for call agents to get customer IDs and signatures while speaking on phone. No app is required. According to the vendor, while speaking with customers on the phone... - call agents seamlessly capture customer IDs (drivers license, electricity bills etc) - share images & videos - complete smart forms - get customer eSignatures in real time. With Lightico, agents stop redirecting customers to email,… | N/A |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| DocuSign | Lightico e-Signatures | |
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| Considered Both Products | No answer on this topic | Chose Lightico e-Signatures DocuSign is a great product and widely accepted, but it is much more expensive, so we prefer Lightico Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Lightico e-Signatures Easier to use. More customer friendly and ability use with our other software Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| DocuSign | Lightico e-Signatures | |
|---|---|---|
| Likelihood to Recommend | 4.5 | 9.0 |
| Likelihood to Renew | 7.0 | - |
| Usability | 3.8 | - |
| Availability | 10.0 | - |
| Performance | 10.0 | - |
| Support Rating | 10.0 | - |
| Online Training | 10.0 | - |
| Implementation Rating | 10.0 | - |
| Product Scalability | 10.0 | - |
