Lightspeed Restaurant vs. QuickBooks Commerce

Lightspeed Restaurant

QuickBooks Commerce

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Lightspeed Restaurant	Score 9.9 out of 10	N/A	The Lightspeed Restaurant POS, from Lightspeed in Montreal, is a restaurant POS and management system designed to enable users to sync the user's menu with major food delivery apps, manage all orders and and reach new customers.	$69 per month 2.6% + 10¢
QuickBooks Commerce	Score 7.5 out of 10	N/A	QuickBooks Commerce (formerly TradeGecko) is a cloud-based Order and Supply Chain Management platform. TradeGecko was acquired by Intuit QuickBooks in August 2020, and plans to sunset the resulting product were announced June 2021 (it will be discontinued as a standalone product in June, 2022).	N/A

Pricing

Lightspeed Restaurant

QuickBooks Commerce

Editions & Modules

Lightspeed Restaurant Essentials: $69
per month 2.6% + 10¢
Lightspeed Restaurant Plus: $189
per month 2.6% + 10¢
Lightspeed Restaurant Pro: $399
per month custom per purchase rates

No answers on this topic

Offerings

Pricing Offerings
Lightspeed Restaurant	QuickBooks Commerce
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Required

Additional Details

—

Monthly and yearly subscriptions available to meet your business' needs. Cancel at anytime. Basic - $99/month Business - $249/month Business Premium - $449/month Enterprise - $999/month

More Pricing Information

Community Pulse
	Lightspeed Restaurant	QuickBooks Commerce
Considered Both Products	Lightspeed Restaurant ANISUL ISLAM VHASHA Business Owner Chose Lightspeed Restaurant I have already used two Restaurant POS software but Lightspeed helps me a lot to grow my business. I face some problems when using this but day by day they are constantly developing their services. Their customer support is amazing. If we face any problem the team responds … Incentivized Helpful? MM Melissa Meece Owner / GM Chose Lightspeed Restaurant Upserve [POS (formerly Breadcrumb)] offers more functionality than Square, which is the only other restaurant POS I've used. Upserve has intuitive employee time tracking, and helpful labor and sales reporting features. I know my data guy would prefer more detailed data … Incentivized Helpful? BC Blake Chaney Front of House Manager Chose Lightspeed Restaurant LAVU is the worst POS system I have ever encountered. It was the most frustrating part of everyone’s shift. They were never available for customer service, Upserve is. Their system would shut down across regions, Upserve does not. Upserve (at the time Breadcrumb) was highly … Incentivized Helpful? Katie Kleyla Marketing & Events Director Chose Lightspeed Restaurant POS systems are always evolving. Breadcrumb continues to stay on top of the game. Incentivized Helpful? Verified User Anonymous Chose Lightspeed Restaurant We chose Upserve POS for the following reasons: Easy to find items on the menu by using the search bar. Ability to modify menu, devices, etc. remotely. Incentivized Helpful? Chris Kim Director Of Information Systems & Financial Analysis Chose Lightspeed Restaurant Upserve is on the way to be able to do everything that ALOHA can do. However, the future is with Upserve. Incentivized Helpful? Verified User Anonymous Chose Lightspeed Restaurant Upserve is smaller, quicker, portable and more user friendly. Incentivized Helpful? DL Danielle Lawson Owner Chose Lightspeed Restaurant Upserve is the most superior POS! Incentivized Helpful? Jamie Cunningham Director of Hospitality Chose Lightspeed Restaurant Upserve rises above all of it's competition. It's just as robust as a legacy brand like Micros or Restaurant Manager, and simultaneously agile and intuitive like square. It's a perfect balance for modern restaurants. Incentivized Helpful? Verified User Anonymous Chose Lightspeed Restaurant Upserve is pretty well organized and not hard to adjust to at all. Incentivized Helpful? UA Ulysses Acevedo General Manacer Chose Lightspeed Restaurant Upserve is better because of its support team that helps guide you through the implementation process. Upserve is great at managing costs, employee actions, and retail processes. Incentivized Helpful? Elizabeth McCarty Taproom Manager Chose Lightspeed Restaurant I haven't used any other products. Incentivized Helpful? Alex Mills Sous Chef Chose Lightspeed Restaurant Upserve has been the best POS system that we have used to date. Incentivized Helpful? Robbie Melton General Manager Chose Lightspeed Restaurant Upserve is more robust than both of these products. Northstar simply isn't functional, so most anything could outperform it. I would choose Upserve over either of the above products. Incentivized Helpful? Devon Moore Manager Chose Lightspeed Restaurant Upserve is the best that I have used personally. Incentivized Helpful? Marty Enslein Partner/Owner Chose Lightspeed Restaurant We used Digital Dinning and this Upserve blows them away! Incentivized Helpful? Jeremy M. Goldstein Owner Chose Lightspeed Restaurant I have not used other products or services. They are the best. Incentivized Helpful? Verified User Anonymous Chose Lightspeed Restaurant It was better than Micros back in the day. Incentivized Helpful? Verified User Anonymous Chose Lightspeed Restaurant I have not compared any other POS systems. Incentivized Helpful? John Bonica owner/chef Chose Lightspeed Restaurant Breadcrumb is the only POS system I've used. Incentivized Helpful? Leandro Utrera de Paula Financial Analyst Chose Lightspeed Restaurant Micros - Very expensive for the initial setup and support afterward, but offers all the features needed for a complex restaurant. Toast - Pretty similar to Breadcrumb, but lacks a development team. Focus - Similar to Micros, but less expensive for the support. Incentivized Helpful? Verified User Anonymous Chose Lightspeed Restaurant Now as a Toast user, it makes Breadcrumb look like an ancient technology. Toast is way more user friendly and more suitable for a higher volume restaurant. Toast has a more thorough reporting system than Breadcrumb. The display is a lot more vibrant through Toast and people get … Incentivized Helpful?	QuickBooks Commerce Verified User Anonymous Chose QuickBooks Commerce I like the program they are exceptional at setting up any and all IT issues that may occur (very rare) They cared for me properly and followed up quickly. Most days the program works with out a hitch some days slower than others but overall I think this company would be lost … Incentivized Helpful? Kitty McClelland Office Manager Chose QuickBooks Commerce QuickBooks Commerce does everything on the same platform....no need to pay for more than this!! Having QuickBooks Commerce saves money time and headaches with switching back and forth!! Incentivized Helpful? Karina Kagramanova General Manager Chose QuickBooks Commerce QBO works fine, i still use it in conjunction with Commerce Incentivized Helpful? NM Nic Muhl Director Chose QuickBooks Commerce Each of the applications has a specific place. We select and implement the best solutions for our clients based on their budget and requirements. This is often determined by integration requirements. We like to say that every application with do a different 95% of what you need … Incentivized Helpful? Verified User Anonymous Chose QuickBooks Commerce TradeGecko is less expensive, and on the surface appears to be a better choice. However, they're not on par with features against those competitors. I am running a new RFP right now. Incentivized Helpful? Wayne Spivak President & CFO Chose QuickBooks Commerce I looked at several other products and either they were cost prohibitive or just too complex. If I wanted complexity I would go with a full suite approach (Navision, Intacct, Netsuite, Sage, etc.) for a major price point entrance into the accounting system world. While TG has … Incentivized Helpful? Verified User Anonymous Chose QuickBooks Commerce MYOB and Unleashed Incentivized Helpful?

Features

Lightspeed Restaurant

QuickBooks Commerce

Inventory Management

Comparison of Inventory Management features of Product A and Product B
	Lightspeed Restaurant - Ratings	QuickBooks Commerce 9.9 Ratings 23% above category average
Inventory tracking	00 Ratings	10.00 Ratings
Automation rules	00 Ratings	10.00 Ratings
Reporting and analytics	00 Ratings	10.00 Ratings
Fulfillment	00 Ratings	9.00 Ratings
Backorder management	00 Ratings	10.00 Ratings
Bill of materials management	00 Ratings	10.00 Ratings
Invoicing	00 Ratings	10.00 Ratings
Forecasting	00 Ratings	10.00 Ratings
Accounting integration	00 Ratings	10.00 Ratings
Point of sale integration	00 Ratings	10.00 Ratings

Best Alternatives
	Lightspeed Restaurant	QuickBooks Commerce
Small Businesses	Square POS Score 10.0 out of 10	Webgility Score 10.0 out of 10
Medium-sized Companies	Shopify Score 9.1 out of 10	SAP S/4HANA Cloud Score 8.6 out of 10
Enterprises	No answers on this topic	SAP S/4HANA Cloud Score 8.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Lightspeed Restaurant	QuickBooks Commerce
Likelihood to Recommend	9.0 (0 ratings)	9.0 (0 ratings)
Likelihood to Renew	- (0 ratings)	10.0 (0 ratings)
Usability	8.5 (0 ratings)	8.0 (0 ratings)
Support Rating	8.9 (0 ratings)	1.0 (0 ratings)

User Testimonials
	Lightspeed Restaurant	QuickBooks Commerce
Likelihood to Recommend	Upserve POS is well suited for any restaurant, bar, or coffee shop. We've utilized this system for full service, quick service, and bar service and it's been perfect for all of it. I can't think of food or beverage service application that Upserve is not well suited to handle Incentivized Jamie Cunningham Director of Hospitality Read full review	If things I listed in the "issues" section are resolved and addressed - I could recommend it more. Currently, it's still very undeveloped and I have to do a lot of manual work in order to make it work more or less. Incentivized Karina Kagramanova General Manager Read full review
Pros	I love all the backend reporting features of Upserve. It's really robust and helps me manage our restaurant by staying in touch with labor, best selling items, etc. The customer service is great. I had a question and used their chat feature and my question was answered within 5 minutes. I'd highly recommend this product. Incentivized Robbie Melton General Manager Read full review	Interface with WooCommerce. Interface with Xero. Maintain Perpetual Inventory (less than 0.001% difference in value of inventory in TG and Xero). Works with ShipStation extremely well. Works with major EDI vendors (with reservations). Incentivized Wayne Spivak President & CFO Read full review
Cons	There are a few minor bugs in the reporting that should be fixed. Check out reports could improve by showing each transaction detail. There is not currently a way to check via the reports how many online orders come through since they are processed as a credit card/cash. Incentivized Devon Moore Manager Read full review	Needs email alert on payment for all assigned to QuickBooks Commerce Improve auto payments set-up Would be really nice to get automated reminders on the system Incentivized Verified User Anonymous Read full review
Likelihood to Renew	No answers on this topic	TG works well for us. Incentivized Verified User Anonymous Read full review
Usability	Upserve is very intuitive. It utilizes a tab system along the left side of the screen for easy access to menu categories. After choosing the tab you want to view (i.e. Food), all the food items and/or sub categories show up instantly on the screen. once your items are chosen, you are a card swipe away from starting the payment process. Very easy. That said, there are a few minor issues with usability. For example, splitting checks is really quite difficult. You have to create new checks one at a time, then have to go searching for the checks to ring guests up. Really not intuitive on this front. Thankfully, it's not incredibly inhibitive Incentivized Jamie Cunningham Director of Hospitality Read full review	TG is good and easy to use, but could be improved Incentivized Verified User Anonymous Read full review
Support Rating	Seriously, if I could give a 12 rating I would. Upserve support is 24/7 and completely free. No extra fees on evenings or weekends and they are fast. You can actually start a chat support straight from your ipad screen. 90% of our support issues have been solved in just a few minutes from the chat screen. That said, I prefer the phone. Calling into Upserve support is just as easy and everyone is always friendly and fast Incentivized Jamie Cunningham Director of Hospitality Read full review	Support team just sends links to blog posts that are often out of date. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Upserve [POS (formerly Breadcrumb)] offers more functionality than Square, which is the only other restaurant POS I've used. Upserve has intuitive employee time tracking, and helpful labor and sales reporting features. I know my data guy would prefer more detailed data reporting abilities (for instance, you can't pull reports that show modifiers - so when we have Happy Hour and want to track how happy hour modifiers are doing compared to normal price, we have to do this manually wtf?). But overall Upserve is better than the other POS systems I've tried. Incentivized MM Melissa Meece Owner / GM Read full review	I looked at several other products and either they were cost prohibitive or just too complex. If I wanted complexity I would go with a full suite approach (Navision, Intacct, Netsuite, Sage, etc.) for a major price point entrance into the accounting system world. While TG has been at times very aggravating overall I'm more that satisfied given the clients operating parameters. No software solution is perfect - no matter what the software publisher says! Incentivized Wayne Spivak President & CFO Read full review
Return on Investment	Bestsellers and slower items rise to the top in reporting features, making analysis quicker. Dramatically reduced server error Posed a challenge to continue face-to-face contact between servers and cooks; the POS tends to end conversations about special orders, special customer requests or restrictions, and generally conveys the nuances that contribute to excellent service. So we have to make a conscious effort to continue talking to each other. Incentivized John Bonica owner/chef Read full review	No real ROI - we're stilling pulling reports from multiple platforms. Positive - segregation of wholesale and DTC orders in Shopify. Incentivized Verified User Anonymous Read full review
ScreenShots		QuickBooks Commerce Screenshots