Lightspeed Retail vs. QuickBooks Commerce

Lightspeed Retail

QuickBooks Commerce

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Lightspeed Retail	Score 6.9 out of 10	N/A	Lightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.	N/A
QuickBooks Commerce	Score 7.5 out of 10	N/A	QuickBooks Commerce (formerly TradeGecko) is a cloud-based Order and Supply Chain Management platform. TradeGecko was acquired by Intuit QuickBooks in August 2020, and plans to sunset the resulting product were announced June 2021 (it will be discontinued as a standalone product in June, 2022).	N/A

Pricing

Lightspeed Retail

QuickBooks Commerce

Editions & Modules

Basic: $79.00 ($69.00)
per month (when billed annually)
Starter: $119.00 ($99.00)
per month (when billed annually)
Standard: $139.00 ($119.00)
per month (when billed annually)
Advanced: $189.00 ($169.00)
per month (when billed annually)
Pro: $259.00 ($229.00)
per month (when billed annually)
Enterprise: Contact Sales

No answers on this topic

Offerings

Pricing Offerings
Lightspeed Retail	QuickBooks Commerce
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Required

Additional Details

—

Monthly and yearly subscriptions available to meet your business' needs. Cancel at anytime. Basic - $99/month Business - $249/month Business Premium - $449/month Enterprise - $999/month

More Pricing Information

Community Pulse
	Lightspeed Retail	QuickBooks Commerce
Considered Both Products	Lightspeed Retail MN Mike Nitroy Store Manager Chose Lightspeed Retail Lightspeed is faster, sleeker and more modern than our previous POS system. I can’t express enough how easy the online store portion of Lightspeed is - it just intuitive and sometimes, is TOO easy, I feel like I have to be forgetting something. Lightspeed is staying modern and … Incentivized Helpful? Verified User Anonymous Chose Lightspeed Retail When we used Revel Systems Point of Sale systems, we had problems for many months where each device would mysteriously show different pricing for the same product, which is a no-go in a retail environment, this has been several years ago, so unsure if they fixed that, but … Incentivized Helpful? SA Sean Anderson CEO (Chief Executive Officer) Chose Lightspeed Retail The challenge with this is that because Lightspeed has such poor reporting with their POS, and the ability to actually see your data, it is nearly impossible to move to another POS without a very expensive integration process. So while I have explored these other options, I … Incentivized Helpful? PM Phil Meyers General Director Chose Lightspeed Retail Most Pet Care industry software doesn’t offer such a robust POS and inventory control system. We didn’t look at too many softwares but Lightspeed Retail had everything we were looking for and more. Incentivized Helpful? Jeremy Smith Founder Chose Lightspeed Retail Vend was terrible for inventory management, as was Square. Neither worked with Shopify. We selected Lightspeed when it was still MerchantOS based on cost and functionality, and haven't left because we haven't had time to research migration costs or alternatives. Incentivized Helpful? Verified User Anonymous Chose Lightspeed Retail Lightspeed Retail is much much easier to use than Shopify. We replaced Shopify shortly after I started working here because Lightspeed Retail not only was much more user-friendly, but it also integrates with the other systems we use (Skuvault and BigCommerce). They also have … Incentivized Helpful? Bret Birdsong Owner Chose Lightspeed Retail We used Microsoft Retail Management System before this and this was in a whole other league of its own with features and ease of use. I really like using Macs also. They are much more reliable and longer lasting than IBM or Similar computers. The cloud based system is great … Incentivized Helpful? Verified User Anonymous Chose Lightspeed Retail Lightspeed was recommended to us; we didn't try others. Incentivized Helpful? Damon Gabriel Director of Sales Chose Lightspeed Retail I searched through a few other POS systems however, lightspeed is the first and only that I have used. Because I can customize attributes for custom art projects they were my only option and for that reason we chose them. Incentivized Helpful?	QuickBooks Commerce Verified User Anonymous Chose QuickBooks Commerce I like the program they are exceptional at setting up any and all IT issues that may occur (very rare) They cared for me properly and followed up quickly. Most days the program works with out a hitch some days slower than others but overall I think this company would be lost … Incentivized Helpful? Kitty McClelland Office Manager Chose QuickBooks Commerce QuickBooks Commerce does everything on the same platform....no need to pay for more than this!! Having QuickBooks Commerce saves money time and headaches with switching back and forth!! Incentivized Helpful? Karina Kagramanova General Manager Chose QuickBooks Commerce QBO works fine, i still use it in conjunction with Commerce Incentivized Helpful? NM Nic Muhl Director Chose QuickBooks Commerce Each of the applications has a specific place. We select and implement the best solutions for our clients based on their budget and requirements. This is often determined by integration requirements. We like to say that every application with do a different 95% of what you need … Incentivized Helpful? Verified User Anonymous Chose QuickBooks Commerce TradeGecko is less expensive, and on the surface appears to be a better choice. However, they're not on par with features against those competitors. I am running a new RFP right now. Incentivized Helpful? Wayne Spivak President & CFO Chose QuickBooks Commerce I looked at several other products and either they were cost prohibitive or just too complex. If I wanted complexity I would go with a full suite approach (Navision, Intacct, Netsuite, Sage, etc.) for a major price point entrance into the accounting system world. While TG has … Incentivized Helpful? Verified User Anonymous Chose QuickBooks Commerce MYOB and Unleashed Incentivized Helpful?

Features

Lightspeed Retail

QuickBooks Commerce

Inventory Management

Comparison of Inventory Management features of Product A and Product B
	Lightspeed Retail - Ratings	QuickBooks Commerce 9.9 Ratings 23% above category average
Inventory tracking	00 Ratings	10.00 Ratings
Automation rules	00 Ratings	10.00 Ratings
Reporting and analytics	00 Ratings	10.00 Ratings
Fulfillment	00 Ratings	9.00 Ratings
Backorder management	00 Ratings	10.00 Ratings
Bill of materials management	00 Ratings	10.00 Ratings
Invoicing	00 Ratings	10.00 Ratings
Forecasting	00 Ratings	10.00 Ratings
Accounting integration	00 Ratings	10.00 Ratings
Point of sale integration	00 Ratings	10.00 Ratings

Best Alternatives
	Lightspeed Retail	QuickBooks Commerce
Small Businesses	Square POS Score 10.0 out of 10	Webgility Score 10.0 out of 10
Medium-sized Companies	Epicor Eagle Score 7.9 out of 10	SAP S/4HANA Cloud Score 8.6 out of 10
Enterprises	No answers on this topic	SAP S/4HANA Cloud Score 8.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Lightspeed Retail	QuickBooks Commerce
Likelihood to Recommend	7.7 (0 ratings)	9.0 (0 ratings)
Likelihood to Renew	- (0 ratings)	10.0 (0 ratings)
Usability	10.0 (0 ratings)	8.0 (0 ratings)
Support Rating	9.8 (0 ratings)	1.0 (0 ratings)

User Testimonials
	Lightspeed Retail	QuickBooks Commerce
Likelihood to Recommend	It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software. Incentivized PM Phil Meyers General Director Read full review	If things I listed in the "issues" section are resolved and addressed - I could recommend it more. Currently, it's still very undeveloped and I have to do a lot of manual work in order to make it work more or less. Incentivized Karina Kagramanova General Manager Read full review
Pros	Very very user friendly. Easy iPad interface that is easy to upgrade to new hardware if an iPad breaks, etc. On the Advanced plan the reporting is outstanding. Very easy to train new employees, especially younger employees raised on phones and tablets. We use their payments system and it's a very easy integration. I believe Stripe is their payment provider. Verified User Anonymous Read full review	Interface with WooCommerce. Interface with Xero. Maintain Perpetual Inventory (less than 0.001% difference in value of inventory in TG and Xero). Works with ShipStation extremely well. Works with major EDI vendors (with reservations). Incentivized Wayne Spivak President & CFO Read full review
Cons	They have not had major updates to their system in years. The inventory system is stagnant. Although their inventory system is robust, it is outdated. They do have 24-hour support, however, wait times are excessive and representatives have challenges understanding your issues. Trying to get issues resolved can take months or never at all. Management is non-existent. Trying to reach a supervisor is impossible. They have a culture of telling you what you want to hear but have no intentions of actually following through. Lightspeed is a great solution if you are a small business just getting started. But if you are intending to grow and expand, Lightspeed will become detrimental to your growth. The reporting/analytics is basic at best. They do offer paid options that are very expensive, but it is very robust. The basic reporting is very minimal. SA Sean Anderson CEO (Chief Executive Officer) Read full review	Needs email alert on payment for all assigned to QuickBooks Commerce Improve auto payments set-up Would be really nice to get automated reminders on the system Incentivized Verified User Anonymous Read full review
Likelihood to Renew	No answers on this topic	TG works well for us. Incentivized Verified User Anonymous Read full review
Usability	Very easy to use and figure out without calling customer support which is also very responsive and helpful. Incentivized PM Phil Meyers General Director Read full review	TG is good and easy to use, but could be improved Incentivized Verified User Anonymous Read full review
Support Rating	I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful. One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling. But overall their support is usually quick and friendly. Incentivized Verified User Anonymous Read full review	Support team just sends links to blog posts that are often out of date. Incentivized Verified User Anonymous Read full review
Alternatives Considered	We used Microsoft Retail Management System before this and this was in a whole other league of its own with features and ease of use. I really like using Macs also. They are much more reliable and longer lasting than IBM or Similar computers. The cloud based system is great also so you do not have to have another unit to store you database on Incentivized Bret Birdsong Owner Read full review	I looked at several other products and either they were cost prohibitive or just too complex. If I wanted complexity I would go with a full suite approach (Navision, Intacct, Netsuite, Sage, etc.) for a major price point entrance into the accounting system world. While TG has been at times very aggravating overall I'm more that satisfied given the clients operating parameters. No software solution is perfect - no matter what the software publisher says! Incentivized Wayne Spivak President & CFO Read full review
Return on Investment	I have to spend a lot less time training my employees because Lightspeed is so easy to use! Keeping track of our inventory is as simple as clicking a few buttons. Our online sales have grown tremendously since changing to Lightspeed Incentivized MN Mike Nitroy Store Manager Read full review	No real ROI - we're stilling pulling reports from multiple platforms. Positive - segregation of wholesale and DTC orders in Shopify. Incentivized Verified User Anonymous Read full review
ScreenShots		QuickBooks Commerce Screenshots