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Lingo vs. MiContact Center

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lingo

    Score6 out of 10
    N/ALingo is a telephony and VoIP software solution from Lingo.

    $15

    per month

    MiContact Center

    Score9.5 out of 10
    N/ACanadian company Mitel offers MiContact Center, a call and contact center solution designed for both small businesses and larger enterprises. It comes in several different iterations that support various needs and use cases.

    $7

    per month

    Pricing
    LingoMiContact Center
    Editions & Modules
    Small Team
    $15
    per month
    Standard
    $30
    per month
    Plus
    $40
    per month
    Enterprise
    Custom Pricing
    Brightmetrics for Mitel MiContact Center
    $7
    per month
    Offerings
    Pricing Offerings
    LingoMiContact Center
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    LingoMiContact Center
    Cloud PBX
    Comparison of Cloud PBX features of Lingo and MiContact Center
    Feature
    Lingo
    8.0
    1 Ratings
    MiContact Center
    -
    Ratings
    User templates8.01 Ratings00 Ratings
    Contact Center Software
    Comparison of Contact Center Software features of Lingo and MiContact Center
    Feature
    Lingo
    -
    Ratings
    MiContact Center
    8.5
    2 Ratings
    Agent dashboard00 Ratings9.01 Ratings
    Validate callers00 Ratings8.01 Ratings
    Outbound response00 Ratings9.02 Ratings
    Call forwarding00 Ratings8.42 Ratings
    Click-to-call (CTC)00 Ratings9.52 Ratings
    Warm transfer00 Ratings9.01 Ratings
    Predictive dialing00 Ratings7.52 Ratings
    Interactive voice response00 Ratings9.52 Ratings
    REST APIs00 Ratings8.01 Ratings
    Call scripts00 Ratings8.01 Ratings
    Call tracking00 Ratings9.02 Ratings
    Multichannel integration00 Ratings8.01 Ratings
    CRM software integration00 Ratings8.01 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of Lingo and MiContact Center
    Feature
    Lingo
    -
    Ratings
    MiContact Center
    8.6
    2 Ratings
    Inbound call routing00 Ratings8.52 Ratings
    Omnichannel inbound routing00 Ratings9.01 Ratings
    Recording00 Ratings8.52 Ratings
    Quality management00 Ratings8.52 Ratings
    Call analytics00 Ratings8.01 Ratings
    Historical reporting00 Ratings9.01 Ratings
    Live reporting00 Ratings9.01 Ratings
    Customer surveys00 Ratings9.01 Ratings
    Customer interaction analytics00 Ratings8.01 Ratings
    User Ratings
    LingoMiContact Center
    Likelihood to Recommend
    6.0
    (1 ratings)
    9.5
    (2 ratings)