| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Listrak | Score9.3 out of 10 | N/A | Listrak, headquartered in Pennsylvania, offers a customer data and marketing platform for retailers that features email marketing with social network engagement, abandoned cart rescue, and in-store data / information retrieval. Listrak is retail-specific and helps create an integrated and personalized customer experience across physical stores, ecommerce stores, social networks, or email, helping retail entities of widely varying sizes, small to large, to achieve their marketing goals. Listrak… | N/A |
 SAP Customer Data Solutions | Score8.1 out of 10 | N/A | The SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles. | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Listrak | SAP Customer Data Solutions | |
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| Considered Both Products | No answer on this topic | Chose SAP Customer Data Solutions Listrak has poor backend integration capability that makes it ineffective to collect customer metadata information from other tools, unlike SAP Customer Data Solutions which has integrated with all ERP tools in our system. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
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| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Listrak | SAP Customer Data Solutions | |||||||||||||||||||||||||||||||
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| Listrak | SAP Customer Data Solutions | |
|---|---|---|
| Likelihood to Recommend | 7.1 | 8.5 |
| Likelihood to Renew | - | 9.5 |
| Usability | - | 9.1 |
| Availability | - | 8.9 |
| Performance | - | 7.3 |
| Support Rating | - | 9.1 |
| In-Person Training | - | 9.1 |
| Online Training | - | 9.1 |
| Implementation Rating | - | 7.3 |
| Configurability | - | 9.1 |
| Ease of integration | - | 9.1 |
| Product Scalability | - | 9.1 |
| Vendor post-sale | - | 4.5 |
| Vendor pre-sale | - | 4.5 |
