LiveAgent vs. Miralix Contact Center
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 LiveAgent | Score9.7 out of 10 | Small Businesses (1-50 employees) | LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. It offers customer segmentation, automation, built-in CRM, and an analytics package, as well as gamification features, ultimately containing are over 180+ help desk features, and 200+ integrations. The solution boasts users among companies like BMW, Yamaha,… | $15 per month per seat |
 Miralix Contact Center | N/A | N/A | Miralix offers customer contact management through their self-developed contact center and switchboard solution. The solution helps companies ensure that calls from customers are handled quickly no matter if the calls are received in the reception, in a customer service department or another part of the company. The solution can be set up so customers are automatically routed to the employee most qualified to help. You can play pre-recorded messages to your customers before they talk to an… | N/A |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| LiveAgent | Miralix Contact Center | |
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| Likelihood to Recommend | 8.0 | - |
| Likelihood to Renew | 9.3 | - |
| Usability | 8.0 | - |
| Support Rating | 9.3 | - |
| Implementation Rating | 9.1 | - |