livepro vs. MindTouch
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 livepro | Score9.1 out of 10 | Mid-Size Companies (51-1,000 employees) | livepro headquartered in North Sydney aims to help users provide improved customer service quality and delivery through their simple knowledge management system. | N/A |
 MindTouch | Score7 out of 10 | N/A | MindTouch is a customer experience management platform with content management and help authoring capabilities. Formerly known as MediaWiki, it is optimized for building knowledge bases for customer self-service and agent assistance purposes. | N/A |
| livepro | MindTouch | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Products and plans are priced per user and only when that user accesses knowledge in that monthly period. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| livepro | MindTouch | |
|---|---|---|
| Likelihood to Recommend | 9.1 | 7.6 |
| Likelihood to Renew | - | 8.8 |
| Usability | - | 7.5 |
| Performance | - | 8.0 |
| Support Rating | - | 7.8 |
| Online Training | - | 8.8 |
| Implementation Rating | - | 7.7 |
| Configurability | - | 5.0 |
| Ease of integration | - | 9.0 |
| Product Scalability | - | 1.4 |
| Vendor post-sale | - | 9.3 |