Logi Info vs. Toucan

The pricing of Logi (per server core) is highly attractive for internal-facing use as we can control/predict how many visits we will get to our internal Logi webserver. The fact that the only license required is on the server means that all of our staff can use Logi Info-presented content without restrictions. The option of OEM licensing is also attractive and presents many future options, but will require much more licensing as the webserver will require more cores to handle the level of traffic demanded by OEM usage.

Great for folks to visualize data with little to no engineering knowledge, once the product is set up by an engineer. However, tweaks and adjustments to the data set still require engineering know-how, and tweaks to the visuals still require a CSS designer. If you need PDF reports, this is not the best option, but it's great for on-screen reporting.

Incentivized

• Flexibility and easy standup. Users can choose to create their own Logi application or do a "quick standup" by using design straight out of the box. Due to varied customer requirements, Logi allows the developer to address all needs.
• Great design studio. The studio provided with Logi to create and maintain your Logi app gives a lot of detail and examples to guide you along the way. The tool even includes some additional tools for the layman to assist with deployment or wizards to help you create more complex type reports that otherwise would require more detailed technical knowledge to create. Of course, you can still do anything you want by hand if that is what you prefer!
• Documentation. Logi's developer portal provides plenty of documentation and examples to get users going. Need to create a custom template that builds from a table rather than being hard-coded? Search the documentation and you will find examples to piece together to form your solution!

Incentivized

• data visualization
• data management
• ease of integration

Incentivized

• Support. Logi used to provide EXCELLENT support. However, they've changed their support model and no longer provide excellent help. I used to get problems resolved within 15-30 minutes. Now, it has gone down to 48 hour response time just to answer a simple question. In-depth questions can go on for days or weeks.
• Based upon the change in support, and the fact that we pay for 'unlimited phone support' in our annual contract, we are moving away from using LOGI as a tool for the future.
• Learning CSS and Javascript would make you a better LOGI developer.

Incentivized

• PDF exporting
• need SQL and CSS knowledge to make the best use of the product

Incentivized

Logi Info is a very outdated, archaic product that tries to build .NET / Java web apps using an obscure XML-based markup language to implement BI widgets, with a lot of extra CSS/JavaScript needed on your own to make it do the best things. There are many other better tools. It is not a BI tool, and as a web development tool it's not great either. I'd recommend getting some good third-party .NET BI library if you want your web devs to make the reports, otherwise use a proper BI tool like Power BI or Tableau, or even Logi Composer (formerly ZoomData before Logi acquired it.)

Incentivized

I am giving 9 rating because the Logi Info still needs to improve on the tutorials part and make it easy for the beginners. Otherwise, it's a very good analytics tool which offers more than 20 types of visualization. It's predictive analysis feature and easy to embed with technologies make it stand out in the market.

Incentivized

The support process is bit slow and has a good scope improvement but overall it's good as team is very supportive. They generally take 1-2 days time to respond emails sent to them but some times a delay is also expected. Overall, I did not face any major issues using the service.

Incentivized

Outstanding support, very communicative. We use Slack and have a joint channel - very easy to get the help we need!

Incentivized

We test drove a lot of the big hitters, Pentaho, Sisense, Tableau, Jasper, Spago, Birt, Knime, Power BI and while most of them did a lot of things very well, but none did exactly what we were looking for without a lot of downsides (more developers, bolting on extra modules etc). Logi also was ultra competitive on pricing structure and they truly wanted to partner with us as much as we want to partner with them.

• By embedding Logi in our solution and using the Logi Self-Service Module we can provide this flexibility to our users without requiring custom development work for each new request.
• We succeeded in developing embedded self-service analytics at scale with a combination of Logi analytics as front-end and a Cassandra data lake with Spark aggregation algorithms as back-end.
• We analyze the insurance industry and need to replicate different data formats across hundreds of databases to support multi-tenant (customer) BI reports and "ad hoc" data review on millions or hundreds of millions of records per customer.

Incentivized

• helps us add new features

Incentivized