LogicMonitor

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
LogicMonitor	Score8.3 out of 10	Mid-Size Companies (51-1,000 employees)	LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.	N/A

Pricing

LogicMonitor

Enterprise: Contact sales team
Website Monitoring: Contact sales team

Pricing Offerings
LogicMonitor
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

No setup fee

Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.

Community Pulse
Key User Insights
	LogicMonitor
Considered Both Products	LogicMonitor Kirsten Cornell Senior Communications Specialist in Social Media at Walter P Moore (Civil Engineering, 1001-5000 employees) Chose LogicMonitor Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could … Incentivized Helpful? Madison Crane Digital Marketing Manager in Marketing at eHealthcare Solutions (Hospital & Health Care, 11-50 employees) Chose LogicMonitor Basically, we did not have any idea about it and how to choose, but we asked one of our former bosses, as they were very experienced with it, so they helped us by clarifying a few things between New Relic and LogicMonitor, as they told us that if you are looking for an … Incentivized Helpful? Stuart Carrison IT Director in Information Technology at Radley and Co LTD (Retail, 201-500 employees) Chose LogicMonitor SaaS monitoring makes so much sense. Why run your monitoring inside the same environment you're trying to monitor, and how do you monitor your on prem monitoring if there's an outage affecting your own infrastructure? Whilst LogicMonitor isn't a specific point solution so … Incentivized Helpful? Verified User Chose LogicMonitor When looking for a monitoring tool, LogicMonitor was similar or better than all of them. We moved away from SolarWinds because of its inability to monitor other network environments and lack of a collector or probe type device that could collect remote data. PRTG was very … Incentivized Helpful? Verified User Chose LogicMonitor LogicMonitor was the most versatile and easy to deploy solution. The data from LogicMonitor could be integrated with our other platforms, so it became the source of truth. Incentivized Helpful? Verified User Chose LogicMonitor We replaced N-Central with LogicMonitor, and had an extended bakeoff with Datadog. There were many things we liked (and still like) about Datadog, but its deployment model and less agnostic focus were disqualifying for our specific use case. Incentivized Helpful? Verified User Chose LogicMonitor Our initial business requirements in 2016 were to monitor Vblock and FlexPod deployments. We had specific gaps with particular storage appliances the monitoring tool we used at that time could not monitor effectively. When evaluating the mentioned solutions, LogicMonitor was … Incentivized Helpful? Verified User Chose LogicMonitor After switching from Solarwinds to LogicMonitor we would never go back. The higher price for LogicMonitor is well worth all the areas that this platform excels when compared to Solarwinds. The support is great, they are available directly through the web portal in a chat and I … Incentivized Helpful? Verified User Chose LogicMonitor None Incentivized Helpful? Robert Grigsby Product Director Cloud & Cyber in Product Management at SCC (Information Technology & Services, 5001-10,000 employees) Chose LogicMonitor During the evaluation process we looked a number of other solutions, a detailed technically analysis was carried out to map functionlity, deployment and scalabilty across the solutions. The primary areas that LogicMonitor succeeded are around the simplicity of deployment, … Incentivized Helpful? Verified User Chose LogicMonitor LogicMonitor is good when compared with SolarWinds. Great UI and is simple to use. Incentivized Helpful? Verified User Chose LogicMonitor Domotz didnt cover all devices, for example MacOS devices. Which we dont have a lot of but are still critical to monitor on our network. Solarwinds Network Device monitoring was free and great, however the display was a bit much. Also had a lot of stuff we didnt really need to … Incentivized Helpful? Chris St Pierre Manager of Operations in Customer Service at Next Dimension Inc. (Information Technology & Services, 11-50 employees) Chose LogicMonitor Auvik did not provide historical data and could not monitor as many device types as LM. We found the Auvik collector to be more "buggy" and have had less issues with LM. We do feel that Auvik had a better network topology map and would clearly show device relationship. That is … Incentivized Helpful? Verified User Chose LogicMonitor Logic Monitor is not a near to the Solarwinds, Incentivized Helpful? Verified User Chose LogicMonitor LogicMonitor has a ton more ways to customize and monitor specific processes or items that other products simply cannot do. We started monitoring applications and actually logging into them to verify everything from start to finish is fully monitored and is working properly. I … Incentivized Helpful? Ali Gaeta Manager of Managed Services in Information Technology at Internetwork Engineering (Information Technology & Services, 51-200 employees) Chose LogicMonitor SolarWinds had the big breach just as we left it. We loved how powerful it was, and how customizable - however, it is an ON-Prem tool, and as a growing MSP, that dynamic didn't and couldn't scale. We then moved to Auvik, which had the cleanest GUI and some neat features. That … Incentivized Helpful? Aaron Nielson Security Systems Architect in Information Technology at NSP (Health, Wellness and Fitness, 501-1000 employees) Chose LogicMonitor LogicMonitor is much easier to configure, deploy, and manage than Zabbix. Alert tuning and client configuration is clear and intuitive in LogicMonitor. Zabbix is agent based, very convoluted configuration, and is difficult to adjust tuning to minimize false positives and alert … Incentivized Helpful? Anand Rai Sr. Infrastructure Lead in Information Technology at Persistent Systems Ltd. (Information Technology & Services, 10,001+ employees) Chose LogicMonitor Solarwinds was a good tool when we were having a small amount of network devices, but once we reached to a large number of network devices, Solarwind started giving issues as it stopped respnding sometime, slowness in navigation, DB need fixes sometime etc. While the same data … Incentivized Helpful? Verified User Chose LogicMonitor Because LogicMonitor is easy to use and not as expensive as Nagios. LogicMonitor has more functions and is more intuitive to resolve the issues raised. Incentivized Helpful? Bruce Barnett CTO (Chief Technical Officer) in Information Technology at Pima Federal Credit Union (Banking, 51-200 employees) Chose LogicMonitor LogicMonitor was my team's choice for functionality, look-n-feel, and overall cost. Incentivized Helpful? Felipe Blanco Sr. Desktop Support Specialist in Information Technology at Zwift (Computer Games, 501-1000 employees) Chose LogicMonitor LogicMonitor is a way easier to implement and keep it running than Zabbix due to the included SNMP template and the IA built in. The time to make it run is way faster. Incentivized Helpful? Verified User Chose LogicMonitor Auvik was much more simple to use, and the graphical representation of the network topology was very useful for networking. LogicMonitor definitely has the upper hand in the amount of information you can manage, however. Incentivized Helpful? Michael Allen Platform Architect in Information Technology at ADCom Solutions (Information Technology & Services, 51-200 employees) Chose LogicMonitor LogicMonitor does config saves and netflow out-of-the-box, while other products we have evaluated did not. That is a huge advantage in my business, as we sell these two things as a service. Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

User Ratings
	LogicMonitor
Likelihood to Recommend	9.6 (170 ratings)
Likelihood to Renew	6.7 (8 ratings)
Usability	8.3 (29 ratings)
Availability	9.1 (1 ratings)
Performance	9.1 (1 ratings)
Support Rating	9.3 (109 ratings)
In-Person Training	8.2 (1 ratings)
Online Training	7.3 (1 ratings)
Implementation Rating	9.8 (16 ratings)
Configurability	9.1 (1 ratings)
Contract Terms and Pricing Model	7.4 (5 ratings)
Ease of integration	7.3 (1 ratings)
Product Scalability	9.1 (1 ratings)
Professional Services	7.6 (4 ratings)
Vendor post-sale	9.1 (1 ratings)
Vendor pre-sale	9.1 (1 ratings)

LogicMonitor

LogicMonitor

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