| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Datadog | Score8.4 out of 10 | N/A | Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight. | $18 per month per host |
 LogicMonitor | Score8.3 out of 10 | Mid-Size Companies (51-1,000 employees) | LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications. | N/A |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo). | Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric. | ||||||||||||||
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| Considered Both Products | No answer on this topic | Chose LogicMonitor During the evaluation process we looked a number of other solutions, a detailed technically analysis was carried out to map functionlity, deployment and scalabilty across the solutions. The primary areas that LogicMonitor succeeded are around the simplicity of deployment, … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose LogicMonitor LogicMonitor won out against Datadog and SolarWinds in almost every category which made it an easy decision to go with LogicMonitor. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose LogicMonitor Incentivized Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose LogicMonitor Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose LogicMonitor Thanks to LogicMonitor, I have hundreds of pre-configured notifications to customize individual entities, groups, or entire organizations. It has a good connection with the ticket system for creating, updating, and closing tickets. Extraordinarily accurate and provide an … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose LogicMonitor For being a product that can monitor a wide variety of resource types it is a strong tool. It just breaks down against some of the more in depth database monitoring tools that we need in the DBA team. We need more detail tracking on SPIDs and query level analysis and this is … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose LogicMonitor LogicMonitor is not the easiest thing to set up but once it is up it never fails. Alerts always work, false reporting is very very rare. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose LogicMonitor I didn't keep my list of all the various products that we had POC'ed or even had demos with. Almost all were too narrow in their view to handle the breadth of environments that we have both in the cloud and in the data centers. Those few that did stack up against LogicMonitor … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Datadog | LogicMonitor | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 9.6 |
| Likelihood to Renew | - | 6.7 |
| Usability | 10.0 | 8.3 |
| Availability | - | 9.1 |
| Performance | - | 9.1 |
| Support Rating | 8.9 | 9.3 |
| In-Person Training | - | 8.2 |
| Online Training | - | 7.3 |
| Implementation Rating | - | 9.8 |
| Configurability | - | 9.1 |
| Contract Terms and Pricing Model | - | 7.4 |
| Ease of integration | - | 7.3 |
| Product Scalability | - | 9.1 |
| Professional Services | - | 7.6 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |
