| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 LogicMonitor | Score8.3 out of 10 | Mid-Size Companies (51-1,000 employees) | LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications. | N/A |
 NETSCOUT nGeniusONE | Score9.1 out of 10 | N/A | NETSCOUT’s nGeniousONE is a platform designed to monitor enterprise-level networks. It includes standard monitoring capabilities, as well as advanced inspection and analytics features. | N/A |
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| Editions & Modules |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric. | — | ||||||||||||||
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| LogicMonitor | NETSCOUT nGeniusONE | |
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| Considered Both Products | | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
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| Delivers good value for the price | ||
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| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
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| LogicMonitor | NETSCOUT nGeniusONE | |
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| Likelihood to Recommend | 9.6 | 10.0 |
| Likelihood to Renew | 6.7 | - |
| Usability | 8.3 | 6.5 |
| Availability | 9.1 | - |
| Performance | 9.1 | - |
| Support Rating | 9.3 | 7.5 |
| In-Person Training | 8.2 | - |
| Online Training | 7.3 | - |
| Implementation Rating | 9.8 | - |
| Configurability | 9.1 | - |
| Contract Terms and Pricing Model | 7.4 | - |
| Ease of integration | 7.3 | - |
| Product Scalability | 9.1 | - |
| Professional Services | 7.6 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |