LogicMonitor vs. Splunk AppDynamics

We have several government departments and universities as our clients, and we conduct online examinations for them. Therefore, our servers require additional security to prevent unauthorized access to our systems remotely without our permission. We were performing an examination for one of our clients when someone from outside attempted to access our systems by creating a backdoor to our servers. Our team was busy handling the examination process and ensuring its smoothness. However, thanks to LogicMonitor, we were alerted at the right time, and we were able to save our data and clients' information with its help.

Incentivized

Platforms for software as a service (SaaS) frequently cater to a large number of users with a variety of needs and usage patterns. Because AppDynamics offers multi-tenant monitoring capabilities to track performance across various customer environments, it is a good choice for SaaS platform monitoring. SaaS providers can maximize resource utilization, proactively detect and resolve performance issues, and provide a dependable and consistent user experience for their clients with AppDynamics.

• LogicMonitor is very customizable. We can build whatever modules we need, because it uses standard protocols like HTTPS, SNMP and WMI to gather data and metrics.
• We like that LogicMonitor is an agentless solution for our use case. Not all customers will allow an agent-based approach to 3rd party tools.
• LogicMonitor has thousands of out of the box modules, which work on their own and also act as good baselines for the ones that we will end up customizing more. We are rarely starting at zero when we decide to do something new with LogicMonitor.
• LogicMonitor has great documentation, and support has been helpful in the instances where we've needed them.

Incentivized

• AppDynamics excels in creating dynamic baselines for application performance. For instance, during periods of varying workloads, it automatically adjusts performance baselines. This adaptive baseline creation helps in accurately detecting anomalies and deviations, ensuring that abnormal behavior is quickly identified and addressed.
• The scalability of an organization's apps can be evaluated with the assistance of AppDynamics. It gives insights into how effectively programs can handle increased workloads, helping to proactively address scalability concerns before they impair performance.

• Because of the rapid change in technology, maintaining DataSources to the most current level can be time-consuming for staff.
• The network discovery and mapping capabilities are not as robust when compared to other solutions
• While it can back-up configuration files on devices, it does not have the ability to push or modify configuration files back to devices.

Incentivized

• The initial setup process of AppDynamics could be more user-friendly. Some users find the configuration and onboarding to be a bit complex. Improving the onboarding experience could make it more accessible, especially for smaller teams or those with limited resources.
• It can be difficult for some users to get AppDynamics up and running for the first time. For new users, the platform's usability might be improved by streamlining the onboarding process or providing more user-friendly setup wizards.

This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful

Incentivized

its working for us, we are familiar and comfortable with the tool and its proven valuable/indispensable in helping evaluate our code.

Incentivized

Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.

Incentivized

Actually, I would like to give it a score of 10 out of 10, but taking into account certain factors such as: the cost of the annual licence, the complexity of installation and configuration, the blurring of setting Splunk AppDynamics over the cloud and especially OpenShift since we use it as a container platform. So, 8 out of 10 looks perfect for it

Incentivized

The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.

Incentivized

AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.

Incentivized

Add good training

Incentivized

The training is good but room to improve

Incentivized

I did not truly dedicate myself to implementing LogicMonitor. However, I overheard the IT team members explain that "LogicMonitor is perfect for us as it has made most of the work automated, and implementation and training sessions were perfect for us." Thus, I can state that everything went smoothly with our implementation.

Incentivized

We did not use software like LogicMonitor for the same work before, but I must say that my experience with LogicMonitor has been outstanding so far. It helps me to be free of tension. I can now concentrate on the actual work I was hired to do for my company.

Incentivized

It is distinguished from these programs because the platform provides visualizations of application processes, showing the interplay between various parts and services. Understanding the architecture of complicated apps and finding their weak spots is greatly aided by this.

• We have been able to eliminate multiple tools through LogicMonitor's ability to use collectors to run scripts and collect any numerical data from any reachable endpoint along with the customization and widgets available for dashboards. This has allowed for reduced costs and consolidation to a single point of view.
• The ability to grant our clients access to see their data in real time has improved both our client satisfaction surveys and attributed to a few point gain in our NPS score. The ease of getting to the data has also reduced the quoting time for our sales teams during renewals to quantify what a client is consuming.
• The amount of data that LogicMonitor collects affords our technicians a wide area of review when trying to isolate an issue and find a root cause. With the standard out of box data that is collected we have often been able to set a new threshold on something not previously thought of to proactively alert us in the future after identifying those root causes. This has reduced our Major Issues from 3-5 per month to usually 1-2 or less per quarter.

Incentivized

• We can optimize infrastructure utilization and lower cloud or server costs by locating and removing resource-intensive bottlenecks with the aid of AppDynamics.
• Building trust with external stakeholders and encouraging accountability within our organization, AppDynamics' comprehensive reporting and monitoring capabilities offer transparency into the health of applications.
• We can find bugs earlier and improve development workflows with the help of AppDynamics' real-time insights and code-level profiling.

Incentivized