Hexnode UEM vs. LogMeIn Miradore

Hexnode was best suited for us to manage android devices and more specifically for Kiosk Lockdown and restrictions. Hexnode being a UEM offers support for platforms as well. It certainly does open doors for us to increase and take up more devices under the management of Hexnode. As said earlier, Hexnode does not support wearables as of now; would be great if they could start supporting them soon.

Miradore is particularly well suited for our organizational approach which is centered around a large number of independent projects that have their own unique technical, management, and financial needs. Miradore excels at its core function (MDM) and allows us to accommodate a range of project needs. For example, each project has its own Miradore portal that can be managed independently. However, IT management has visibility into all portals.

• Setting mandatory applications and the silent installation of enterprise apps.
• Hexnode integrates with the Apple Device Enrollment Program and Apple Volume Purchase Program, enabling bulk software purchases and device enrollment.
• Blocklisted applications would be uninstalled from the device and would not be available for download again.

• Support for IOS and Android operating systems.
• Remote control of all devices.
• Option of alarms in cases of theft or loss of the device.
• Keeps all documents on the device encrypted and safe in case of loss.
• Schedule to create update and uninstall routines.
• Miradore makes it possible to release and install applications by type of user, avoiding unnecessary or malware-laden app installations for a given group or user.
• Increased productivity, as it avoids the installation and use of non-corporate apps.
• Location of devices in real time for cases where there is a need.

Incentivized

• We utilize a small number of Windows devices in addition to Android ones, however, Hexnode UEM has very few Windows-specific restrictions compared to those for other platforms.
• When we turned on the remote control, the Hexnode for Work app would periodically crash.
• We had to get in touch with their tech support to resolve the issue because the Multi app kiosk mode for Windows devices was not correctly pushed.

• Just being picky (because not much is wrong), I'd love it if some views would auto-refresh rather than me having to click to do so manually

It works exactly as needed, no need to find another solution.

Incentivized

UX is pretty good, but various screens are a bit redundant. Managing user and managing devices is often one in the same operation, but is broken across multiple screens. Device management policies are strange because if you make a "macOS" policy, why does it have all the Windows, iOS, Android etc options? It's unlikely you'll want all of these options for all possible OSes in one policy, but that's the only way to build a policy. Manage policy changes require remote system restart which is highly disruptive to employees.

Incentivized

Online chat support is the best I have received from my vendors.

Incentivized

Sometimes it takes time to get a response back. There is a delay in updates to support devices with newest OS.

Incentivized

Follow the steps, and it will install very easy.

Incentivized

We previously utilized Miradore MDM for all of our tablets and management. We have since made the switch to Hexnode UEM and are migrating all of our tablets to it instead. We have saved money with this switch and we have been able to easily remove our tablets from Miradore and set them up within Hexnode UEM instead.

Incentivized

This is the first time we've used an MDM. Our IT vendor researched and selected Miradore over several other options.

• We already had someone try to walk away with an ipad after deploying Hexnode, and we were immediately able to force an activation lock telling them to bring it back and they did.
• It has saved us a lot of time setting up ios devices as we have a limited amount of IT staff and Hexnode makes it take probably around ten minutes an ipad.
• Employee experience has improved since we can reset code remotely and they no longer have to send the ipads back to the corporate office to get reset.

Incentivized

• Free version does the needed work, what could be better?
• Helps to comply with security.

Incentivized