| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 LogMeIn Rescue | Score8.7 out of 10 | N/A | LogMeIn Rescue is a remote support solution for PCs, Macs, and mobile devices. LogMeIn Rescue is designed to help IT teams to offer fast technical support and ensure a secure remote support session for both the IT professional and the end user. From small teams of IT helpdesk technicians to enterprise-level organizations, LogMeIn Rescue… | $1,299 per year |
 ManageEngine Remote Access Plus | Score8.2 out of 10 | Mid-Size Companies (51-1,000 employees) | Remote Access Plus is a secure and comprehensive enterprise troubleshooting solution that helps system administrators and IT help desk technicians to remotely resolve troubleshooting requests. The vendor says this solution provides powerful remote desktop sharing, over 12 diagnostic tools, wake on LAN, remote shutdown and precise reporting system, which enables users to seamlessly access and rescue computers at lightning speed. According to the vendor key features and business… | $145 access for 5 techs and 50 computers billed annually |
| LogMeIn Rescue | ManageEngine Remote Access Plus | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Remote Access Plus comes free with access up to 10 computers. Pricing options are determined by the number of technicians and the computer range needed. Pricing represented here allows for 5 technicians and a computer range of 50. Additional technician licenses can be purchased at an additional cost. | ||||||||||||||
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| LogMeIn Rescue | ManageEngine Remote Access Plus | |
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| Considered Both Products | Chose LogMeIn Rescue Compared to competitors, Rescue excels in the speed of connection and file transfers it offers. However, it's management and organization leaves much to be desired. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| LogMeIn Rescue | ManageEngine Remote Access Plus | ||||||||||||||||||||||||||||||||||||||||||||||
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| LogMeIn Rescue | ManageEngine Remote Access Plus | |
|---|---|---|
| Likelihood to Recommend | 8.1 | 8.2 |
| Likelihood to Renew | 8.0 | - |
| Usability | 8.4 | - |
| Availability | 9.1 | - |
| Performance | 9.1 | - |
| Support Rating | 9.1 | - |
| Implementation Rating | 9.0 | - |
| Configurability | 8.2 | - |
| Product Scalability | 9.1 | - |
