| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 LogMeIn Rescue | Score8.7 out of 10 | N/A | LogMeIn Rescue is a remote support solution for PCs, Macs, and mobile devices. LogMeIn Rescue is designed to help IT teams to offer fast technical support and ensure a secure remote support session for both the IT professional and the end user. From small teams of IT helpdesk technicians to enterprise-level organizations, LogMeIn Rescue… | $1,299 per year |
 RDCMan | Score7.7 out of 10 | N/A | RDCMan, or Remote Desktop Connection Manager from Microsoft, is a utility for managing multiple remote desktop connections. Once shut down due to a vulnerability in version 2.7, RDCMan is now updated and part of the Sysinternals family of tools. The 2.8 release fixes CVE-2020-0765, the XML parsing vulnerability. As of May, 2025, RDCMan is in version 3.1. | $0 |
| LogMeIn Rescue | RDCMan | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| LogMeIn Rescue | RDCMan | |
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| Considered Both Products | Chose LogMeIn Rescue Incentivized Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| LogMeIn Rescue | RDCMan | ||||||||||||||||||||||||||||||||||||||||||||||
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| LogMeIn Rescue | RDCMan | |
|---|---|---|
| Likelihood to Recommend | 8.1 | 10.0 |
| Likelihood to Renew | 8.0 | - |
| Usability | 8.4 | - |
| Availability | 9.1 | - |
| Performance | 9.1 | - |
| Support Rating | 9.1 | 8.3 |
| Implementation Rating | 9.0 | - |
| Configurability | 8.2 | - |
| Product Scalability | 9.1 | - |
